Convert form responses into CRM contacts

When a prospect submits a new form response in Zonka Feedback, automatically create or update their contact profile in Redtail.

Try:

See all Zonka Feedback + Redtail integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Zonka Feedback Explore Zonka Feedback →

Triggers

New form response

Fires when a form is submitted in Zonka Feedback.

Survey completed

Fires when a respondent finishes a survey in Zonka Feedback.

Response updated

Fires when an existing response is edited in Zonka Feedback.

Actions

Create or update form

Creates or updates a form or survey in Zonka Feedback.

Retrieve a response

Looks up a specific form response in Zonka Feedback.

Add a respondent

Adds a respondent or contact to a form in Zonka Feedback.

Redtail Explore Redtail →

Triggers

New lead created

Fires when a new lead or contact is created in Redtail.

Deal stage changed

Fires when a deal moves to a new stage in Redtail.

Deal won

Fires when a deal is marked won in Redtail.

Contact updated

Fires when a field on a contact changes in Redtail.

Actions

Create or update contact

Creates or updates a contact in Redtail.

Create deal

Creates a new deal in Redtail.

Update deal stage

Moves a deal to a new stage in Redtail.

Log activity

Logs a call, email, or note against a record in Redtail.

Send customer feedback surveys on closed deals When a deal is marked won in Redtail, automatically add the customer as a respondent in Zonka Feedback to gather post-sale feedback. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in Zonka Feedback, automatically log the activity under their profile in Redtail so reps see customer sentiment. See details

See all Zonka Feedback + Redtail integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Convert form responses into CRM contacts” between Zonka Feedback and Redtail?

Yes — describe it in the box above and Knit's Integrations Agent researches Zonka Feedback and Redtail's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Redtail?

Yes, inbound responses from Zonka Feedback can instantly generate new lead records or deals in Redtail without manual data entry.

Can I send survey invitations based on deal updates in Redtail?

Yes, when a deal is won or updated in Redtail, you can automatically add the contact as a respondent in Zonka Feedback to collect feedback.