8x8 7Shifts

8x8 + 7Shifts Integrations

Put 8x8 + 7Shifts to work with AI and enterprise-grade automation

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Learn more about 8x8 integrations or talk to a human

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See the kind of workflows teams build with 8x8 and 7Shifts below — describe the exact one you want above and the Agent builds it on demand.

Log incoming SMS messages to a central workspace database When a new text message arrives in 8x8, automatically append the content into a dedicated record in 7Shifts. See details
Create call log entries when recordings are ready Once a call recording becomes available in 8x8, generate a detailed page from a template in 7Shifts for review and notes. See details
Send SMS notifications when document statuses update When a project or record status changes in 7Shifts, send an automated SMS update from 8x8 to notify the customer. See details

Browse the full workflow library →

Looking to achieve something else with 8x8 and 7Shifts?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for 8x8 and 7Shifts

Everything 8x8 and 7Shifts can do inside a workflow — the triggers that start one and the actions that run when it fires.

8x8 Explore 8x8 →

8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.

Knit's Integrations Agent builds 8x8's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against 8x8's API.

7Shifts Explore 7Shifts →

7Shifts is employee scheduling and team management software designed for restaurants and the hospitality industry.

Triggers
Payroll Period Closed

Triggers when a payroll period is closed. Note that the time periods for all locations must be closed before this will be triggered.

Scheduled Published

Triggers when a schedule is published. Note that this will trigger on new and modified schedules.

Time Punch Created

Triggers when a time punch is created.

Time Punch Deleted

Triggers when a time punch is deleted.

Time Punch Modified

Triggers when a time punch is modified.

User Created

Triggers when a user is modified.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about 8x8 + 7Shifts

Is there a pre-built 8x8 + 7Shifts automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches 8x8 and 7Shifts's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built 8x8 or 7Shifts connector?

No. The Agent works whether or not 8x8 or 7Shifts already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does linking 8x8 with 7Shifts streamline communication tracking?

Incoming text messages, missed calls, and call recordings from 8x8 automatically generate or update document records in 7Shifts, eliminating manual data entry.

Can document updates send automated SMS follow-ups?

Yes, updating a status or record in 7Shifts can automatically send a text message from 8x8 to your customer.

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