Send SMS notifications when document statuses update

When a project or record status changes in 7Shifts, send an automated SMS update from 8x8 to notify the customer.

Try:

See all 8x8 + 7Shifts integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

8x8 Explore 8x8 →

Triggers

New inbound SMS

Fires when a new text message is received in 8x8.

New call

Fires when a new call comes in or out through 8x8.

Missed call

Fires when a call is missed in 8x8.

Call recording ready

Fires when a call recording finishes processing in 8x8.

Actions

Send an SMS or MMS

Sends a text message through 8x8.

Place an outbound call

Starts an outbound call via 8x8.

Create or update a contact

Creates or updates a contact in 8x8.

Send a voice message

Sends a recorded voice message via 8x8.

7Shifts Explore 7Shifts →

Triggers

New page created

Fires when a new page or doc is created in 7Shifts.

Record added

Fires when a new record is added to a database or table in 7Shifts.

Doc published

Fires when a doc in 7Shifts is published or shared.

Status changed

Fires when a status field changes on a record in 7Shifts.

Actions

Create page from template

Starts a new page in 7Shifts from a saved template.

Add or update record

Creates or updates a record in 7Shifts.

Append text

Adds text to the end of an existing doc in 7Shifts.

Move page

Moves a page in 7Shifts into a different space.

Log incoming SMS messages to a central workspace database When a new text message arrives in 8x8, automatically append the content into a dedicated record in 7Shifts. See details

Create call log entries when recordings are ready Once a call recording becomes available in 8x8, generate a detailed page from a template in 7Shifts for review and notes. See details

See all 8x8 + 7Shifts integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Send SMS notifications when document statuses update” between 8x8 and 7Shifts?

Yes — describe it in the box above and Knit's Integrations Agent researches 8x8 and 7Shifts's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does linking 8x8 with 7Shifts streamline communication tracking?

Incoming text messages, missed calls, and call recordings from 8x8 automatically generate or update document records in 7Shifts, eliminating manual data entry.

Can document updates send automated SMS follow-ups?

Yes, updating a status or record in 7Shifts can automatically send a text message from 8x8 to your customer.