8x8 + Acute Integrations
Put 8x8 + Acute to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between 8x8 and Acute
See the kind of workflows teams build with 8x8 and Acute below — describe the exact one you want above and the Agent builds it on demand.
Log missed calls as follow-up tasks
When a customer call goes unanswered in 8x8, automatically create a follow-up task in Acute so team members can return the call.
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Send SMS notifications when tasks are completed
When a project task is marked complete in Acute, automatically send a confirmation text message to the client through 8x8.
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Attach call recordings to project tasks
Once a call recording becomes available in 8x8, post a comment with the audio details to the corresponding task in Acute.
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Browse the full workflow library →
Looking to achieve something else with 8x8 and Acute?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for 8x8 and Acute
Everything 8x8 and Acute can do inside a workflow — the triggers that start one and the actions that run when it fires.
8x8 Explore 8x8 →
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Knit's Integrations Agent builds 8x8's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against 8x8's API.
Acute Explore Acute →
Acute is a product feedback management software that allows SaaS teams to collect feature requests, prioritize roadmaps, and engage users.
TriggersTriggers when a new comment has been added to a feedback post.
Triggers when a new conversation has been added to a feedback post.
Triggers when there is a new feedback post.
Triggers when a new status has been assigned to a feedback post.
Triggers when a new tag has been added to a feedback post.
Triggers when a new upvote has been added to a feedback post.
Changes a feedback post's status.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Other Project Management apps on Knit
Explore more Project Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10,000ft
A high-level resource management and project planning software designed to help businesses manage team capacity and project forecasts.
ActiveCollab
A project management and collaboration software that helps teams organize work tasks, track time, and invoice client work.
adam.ai
A meeting intelligence platform that helps teams organize meeting agendas, record key decisions, and manage actionable project tasks.
AdaptiveWork
AdaptiveWork is an enterprise project and portfolio management solution that helps teams track work, resources, and project status.
Agiled
An all-in-one business management platform offering project planning, client management, invoicing, time tracking, and HR management.
Aha!
A product roadmap and strategic planning software that helps product teams outline strategy, capture ideas, and manage feature releases.
airfocus
airfocus is product strategy and project management software that helps teams prioritize tasks and build visual product roadmaps.
Aisle Planner
Aisle Planner is an event management and design suite built specifically for wedding coordinators and event planning professionals.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about 8x8 + Acute
Is there a pre-built 8x8 + Acute automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches 8x8 and Acute's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built 8x8 or Acute connector?
No. The Agent works whether or not 8x8 or Acute already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can connecting 8x8 with Acute help manage missed customer calls?
You can set up an integration so every missed call in 8x8 creates a task in Acute, ensuring your team follows up promptly.
Can project updates in Acute send notifications to clients?
Yes, completing a task or reaching a due date in Acute can prompt 8x8 to send a text message directly to the customer.