8x8 Referral Factory

8x8 + Referral Factory Integrations

Put 8x8 + Referral Factory to work with AI and enterprise-grade automation

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See the kind of workflows teams build with 8x8 and Referral Factory below — describe the exact one you want above and the Agent builds it on demand.

8x8 + Referral Factory When a reward is issued in Referral Factory, trigger an notification alert via 8x8.
Send instant text messages to newly captured leads When a prospective lead is captured in Referral Factory, automatically send a welcome text message using 8x8 to boost quick engagement. See details
Tag contacts in marketing workflows from inbound texts When a customer sends an inbound SMS to 8x8, automatically apply a tag to their profile in Referral Factory to refine their marketing segment. See details
Add missed callers to targeted nurture campaigns When a caller is missed in 8x8, create or update their contact in Referral Factory and enroll them into an automated follow-up campaign. See details

Browse the full workflow library →

Looking to achieve something else with 8x8 and Referral Factory?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for 8x8 and Referral Factory

Everything 8x8 and Referral Factory can do inside a workflow — the triggers that start one and the actions that run when it fires.

8x8 Explore 8x8 →

8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.

Knit's Integrations Agent builds 8x8's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against 8x8's API.

Referral Factory Explore Referral Factory →

Referral Factory is a referral marketing platform that enables companies to build, manage, and track custom customer referral campaigns.

Triggers
New User

Triggers when a new user has been referred to your campaign. This is often called a new referred lead.

Reward Issued

Triggers when rewards issued via zapier.

Actions
Add New User

Automatically add new users to your referral campaign and send their unique referral link back.

Qualify User With Code

Triggers when a referred user successfully converts. This is when a referred lead becomes qualified.

Qualify User With Coupon

Triggers when a referred user successfully converts. Usually that happens when they used their coupons. This is when a referred lead becomes qualified.

Qualify User With Email

Triggers when a referred user successfully converts. This is when a referred lead becomes qualified.

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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Product Lead, RazorpayXPayroll
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GM, Payoneer Workforce Management

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FAQ

Common questions about 8x8 + Referral Factory

Is there a pre-built 8x8 + Referral Factory automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches 8x8 and Referral Factory's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built 8x8 or Referral Factory connector?

No. The Agent works whether or not 8x8 or Referral Factory already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can inbound text messages update contact records in marketing campaigns?

Yes, receiving an SMS in 8x8 can automatically update contact details and apply relevant tags in Referral Factory.

How quickly can text messages be sent after a lead submits a form?

As soon as a lead is captured in Referral Factory, 8x8 can immediately send a welcome SMS or MMS to start the conversation.

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