8x8 + Smartsheet Integrations, Built by an AI Agent
Put 8x8 + Smartsheet to work with AI and enterprise-grade automation
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between 8x8 and Smartsheet
See the kind of workflows teams build with 8x8 and Smartsheet below — describe the exact one you want above and the Agent builds it on demand.
8x8 + Smartsheet
When a new chat app message is received in 8x8, append the message record into Smartsheet.
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Log missed calls as follow-up tasks
When a customer call goes unanswered in 8x8, automatically create a follow-up task in Smartsheet so team members can return the call.
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Send SMS notifications when tasks are completed
When a project task is marked complete in Smartsheet, automatically send a confirmation text message to the client through 8x8.
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Attach call recordings to project tasks
Once a call recording becomes available in 8x8, post a comment with the audio details to the corresponding task in Smartsheet.
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Browse the full workflow library →
Looking to achieve something else with 8x8 and Smartsheet?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for 8x8 and Smartsheet
Everything 8x8 and Smartsheet can do inside a workflow — the triggers that start one and the actions that run when it fires.
8x8 Explore 8x8 →
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
TriggersTriggers when a new chat app message is received.
Triggers when an SMS message has been delivered or rejected.
Triggers when an SMS is sent to your virtual number.
Send bulk messages
Sends a single chatapp message
Sends an SMS to a given phone number
Smartsheet Explore Smartsheet →
Smartsheet is a dynamic spreadsheet-style work execution software designed to manage projects, track tasks, and automate business processes across teams.
Triggers[PRIVATE] Generates report list for dropdown.
Triggers when a new attachment is added to a row.
Triggers when a new comment is added.
Triggers when a new row is added.
Triggers when rows in a report are created or updated.
Triggers when cells in a row are updated or created (based on your settings).
Creates a Workspace.
Adds a file attachment to a row.
Adds discussion to row.
Add a row to a sheet.
Copies folder to another destination.
Copies row to another sheet.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AlphaSMS
AlphaSMS is a text messaging gateway that allows businesses to send bulk SMS messages, notifications, and promotional alerts.
Other Project Management apps on Knit
Explore more Project Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10,000ft
A high-level resource management and project planning software designed to help businesses manage team capacity and project forecasts.
1st things 1st
1st things 1st is prioritization software designed to help teams analyze, rank, and organize project goals and tasks.
Accelo
Accelo is a cloud service operations platform designed to automate client work, retainers, and business management workflows.
ActiveCollab
A project management and collaboration software that helps teams organize work tasks, track time, and invoice client work.
Acute
Acute is a product feedback management software that allows SaaS teams to collect feature requests, prioritize roadmaps, and engage users.
AdaptiveWork
AdaptiveWork is an enterprise project and portfolio management solution that helps teams track work, resources, and project status.
Aero Workflow
A practice management and workflow automation application built specifically for accounting professionals and bookkeeping firms.
Agiled
An all-in-one business management platform offering project planning, client management, invoicing, time tracking, and HR management.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about 8x8 + Smartsheet
Is there a pre-built 8x8 + Smartsheet automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches 8x8 and Smartsheet's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built 8x8 or Smartsheet connector?
No. The Agent works whether or not 8x8 or Smartsheet already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How can connecting 8x8 with Smartsheet help manage missed customer calls?
You can set up an integration so every missed call in 8x8 creates a task in Smartsheet, ensuring your team follows up promptly.
Can project updates in Smartsheet send notifications to clients?
Yes, completing a task or reaching a due date in Smartsheet can prompt 8x8 to send a text message directly to the customer.