actiTIME + Jira Service Management Integrations, Built by an AI Agent
Put actiTIME + Jira Service Management to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between actiTIME and Jira Service Management
See the kind of workflows teams build with actiTIME and Jira Service Management below — describe the exact one you want above and the Agent builds it on demand.
actiTIME + Jira Service Management
When leave time is updated in actiTIME, update support schedule records in Jira Service Management.
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Start timers when support tickets are assigned
When a support ticket is assigned in Jira Service Management, automatically start a timer in actiTIME so agents accurately track live resolution time.
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Add ticket comments when new time entries are logged
Whenever a new time entry is logged in actiTIME, automatically post a detailed ticket comment in Jira Service Management summarizing work completed.
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Create new projects when SLA breaches occur
When a ticket SLA is breached in Jira Service Management, automatically create a dedicated recovery project in actiTIME to track escalation hours.
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Browse the full workflow library →
Looking to achieve something else with actiTIME and Jira Service Management?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for actiTIME and Jira Service Management
Everything actiTIME and Jira Service Management can do inside a workflow — the triggers that start one and the actions that run when it fires.
actiTIME Explore actiTIME →
actiTIME is time tracking software designed for tracking work hours, project progress, and managing scope.
TriggersTriggers when a new customer is created.
Triggers when a new project is created.
Triggers when a new task is created.
Triggers when a new user is created.
Triggers when the user's leave time is changed.
Triggers when an existing task is changed.
Creates a new customer.
Creates a new project.
Creates a new task.
Modifies the leave time record by increasing the existing value by a specified value.
Modifies the leave time record by replacing the existing value with a specified one.
Modifies the time-track record by increasing the existing value by a specified value.
Jira Service Management Explore Jira Service Management →
Jira Service Management is an IT service desk and ticketing platform that connects IT support and development teams for incident resolution.
TriggersTriggers when a request is created.
Triggers when a request is updated.
Create a new request.
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Other Time Tracking apps on Knit
Explore more Time Tracking integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Aerion
Aerion is a time tracking software that monitors employee work hours, task progress, and labor productivity for businesses.
Avaza
Avaza is a cloud-based business management platform that provides project management, time tracking, expense reporting, and invoicing.
Buddy Punch
An online employee time tracking software that offers digital timecards, GPS tracking, and attendance management for teams.
busybusy
busybusy is a time tracking and job costing software application designed for construction and field service teams.
ClickTime
A web-based timesheet and expense tracking platform that helps businesses monitor employee hours, project budgets, and workforce productivity.
Clockify
A time tracking and timesheet application that allows teams to track work hours across projects and tasks.
ClockIt
ClockIt is a time and attendance tracking platform that allows businesses to monitor employee hours, shifts, and locations.
Clockodo
A cloud time tracking software that helps companies record billable hours, manage project budgets, and create timesheets.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about actiTIME + Jira Service Management
Is there a pre-built actiTIME + Jira Service Management automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches actiTIME and Jira Service Management's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built actiTIME or Jira Service Management connector?
No. The Agent works whether or not actiTIME or Jira Service Management already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting actiTIME with Jira Service Management help customer support teams?
It allows agents to automatically create time logs in actiTIME based on support ticket updates in Jira Service Management, ensuring accurate billing for technical assistance.
Can starting a timer in actiTIME update ticket progress in Jira Service Management?
Yes, starting work in actiTIME can automatically add internal ticket comments or adjust status values in Jira Service Management to keep clients informed.