ActiveCollab SupportBee

ActiveCollab + SupportBee Integrations, Built by an AI Agent

Put ActiveCollab + SupportBee to work with AI and enterprise-grade automation

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See the kind of workflows teams build with ActiveCollab and SupportBee below — describe the exact one you want above and the Agent builds it on demand.

ActiveCollab + SupportBee When a new comment is added in SupportBee, update the task in ActiveCollab. See details
Convert escalated support tickets into development tasks When a high-priority customer issue is logged in SupportBee, create a matching task in ActiveCollab for product engineers to investigate. See details
Resolve customer tickets automatically when tasks complete When an engineer marks a bug fix task as complete in ActiveCollab, update the status of the related support ticket in SupportBee so support can notify the customer. See details
Flag SLA breaches on project management task boards If a critical ticket breaches its resolution SLA in SupportBee, post an urgent warning comment directly on the related task in ActiveCollab. See details

Browse the full workflow library →

Looking to achieve something else with ActiveCollab and SupportBee?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for ActiveCollab and SupportBee

Everything ActiveCollab and SupportBee can do inside a workflow — the triggers that start one and the actions that run when it fires.

ActiveCollab Explore ActiveCollab →

A project management and collaboration software that helps teams organize work tasks, track time, and invoice client work.

Triggers
New Comment

Triggers when a comment is added to an object in Active Collab.

New Project

Triggers when new project is created.

New Task

Triggers when a new task is created.

Task Closed

Triggers when a task is closed in Active Collab.

New Task List

Triggers when a new task list is created in a project in Active Collab.

Task Moved

Triggers when a task is moved to another task list.

Actions
Add Comment to Task

Creates a new comment in selected task.

Create Company

Creates a new company.

Complete Project

Completes a project.

Complete Task

Completes a task.

Create Project

Creates a new project.

Create Task

Creates a task.

SupportBee Explore SupportBee →

A collaborative email-based help desk software that helps customer support teams organize and respond to customer emails.

Triggers
New Agent Reply

Triggers when an agent replies to a ticket.

New Comment

Triggers when a new comment is added to a ticket.

New Customer Reply

Triggers when a customer replies to a ticket.

New Ticket

Triggers when there is a New Ticket in your SupportBee account.

Actions
Create Ticket

Creates a New Ticket in your SupportBee account.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about ActiveCollab + SupportBee

Is there a pre-built ActiveCollab + SupportBee automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches ActiveCollab and SupportBee's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built ActiveCollab or SupportBee connector?

No. The Agent works whether or not ActiveCollab or SupportBee already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Project Management + Ticketing automation?

Creating a task in ActiveCollab whenever a ticket in SupportBee is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving SupportBee.

Can status updates flow back to the original ticket?

Yes — when the linked task in ActiveCollab changes status, the Agent can post that update back onto the original ticket in SupportBee automatically.

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