Bonjoro Intercom

Bonjoro + Intercom Integrations, Built by an AI Agent

Put Bonjoro + Intercom to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Bonjoro and Intercom below — describe the exact one you want above and the Agent builds it on demand.

Bonjoro + Intercom When a Bonjoro task is reassigned, log the action on the user's timeline in Intercom. See details
Alert team channels when support SLAs are breached When an SLA is breached on a critical ticket in Intercom, automatically post a notification message to a channel in Bonjoro so team leads can intervene immediately. See details
Attach video comments directly to existing support tickets When a team member comments on a recorded video in Bonjoro, automatically append that feedback as a comment on the corresponding ticket in Intercom. See details
Notify channels when high-priority tickets are created Whenever a new ticket is submitted in Intercom, instantly post an update to your team's discussion space in Bonjoro to keep everyone aligned. See details

Browse the full workflow library →

Looking to achieve something else with Bonjoro and Intercom?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Bonjoro and Intercom

Everything Bonjoro and Intercom can do inside a workflow — the triggers that start one and the actions that run when it fires.

Bonjoro Explore Bonjoro →

A customer engagement tool that allows businesses to send personalized video messages to leads and customers.

Triggers
Bonjoro Reassigned

Triggers when an existing Bonjoro is assigned to a different team member.

Bonjoro Bounced

Triggers when a Bonjoro email bounces. Note that if you're using a custom mail integration such as Google, bounces may not be detected.

Bonjoro Call to Action Clicked

Triggers when a user clicks the Bonjoro call to action.

Bonjoro Sent

Triggers when a Bonjoro is sent by a team member.

Bonjoro Created

Triggers when a Bonjoro is created by a team member or automation.

Bonjoro Dismissed

Triggers when a Bonjoro is dismissed by a team member.

Actions
Create Task

Creates a Bonjoro Task. To complete it, record a video message using the Bonjoro platform.

Intercom Explore Intercom →

Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.

Triggers
Lead Added Email

Triggers when a Lead enters an email address.

Lead Converted to User

Triggers when a lead converts to a user.

New Lead

Triggers when a new Lead is created.

Contact Replied

Triggers when a Contact replies to a Conversation in Intercom.

Tag Added to Lead

Triggers when a Lead is tagged.

New Conversation Rating

Triggers when a conversation receives a rating.

Actions
Add Note

Add a note to a user.

Add Tag to Contact

Add a Tag to a specific Intercom Contact.

Create Article

Creates a new article in your Help Center.

Create Conversation

Creates a new conversation from a contact.

Create Data Event

Submit a Data Event to your Intercom account.

Create or Update Company

Creates or Updates a Company in Intercom.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Bonjoro + Intercom

Is there a pre-built Bonjoro + Intercom automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Bonjoro and Intercom's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Bonjoro or Intercom connector?

No. The Agent works whether or not Bonjoro or Intercom already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Ticketing + Video & Communication automation?

Logging a call summary or recording link from Bonjoro onto the matching ticket in Intercom, so support history includes what was actually said, not just written notes.

Does this need the call to already reference a specific ticket?

No — the Agent can match a call in Bonjoro to the right ticket in Intercom using the customer or contact identifier, not a pre-linked reference.

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