Charla + Brevo Integrations
Put Charla + Brevo to work with AI and enterprise-grade automation
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Charla and Brevo
See the kind of workflows teams build with Charla and Brevo below — describe the exact one you want above and the Agent builds it on demand.
Charla + Brevo
When a new chat starts in Charla, sync the visitor and conversation details to Brevo.
Add captured chat leads to an email subscriber list
When a visitor provides their contact info during a conversation in Charla, automatically add them as a subscriber in Brevo.
See details
Send confirmation emails after chat handoffs
When a chatbot conversation in Charla is handed off to a live agent, send a transactional email via Brevo to keep the customer informed.
See details
Message contacts when they click a marketing email
When a subscriber clicks a link in an email campaign from Brevo, automatically send them a personalized chat message in Charla.
See details
Browse the full workflow library →
Looking to achieve something else with Charla and Brevo?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Charla and Brevo
Everything Charla and Brevo can do inside a workflow — the triggers that start one and the actions that run when it fires.
Charla Explore Charla →
Charla is an AI-powered conversational chatbot platform designed to automate customer support interactions and generate leads on websites.
TriggersTriggers when the visitor send his first message in the conversation.
Triggers when the site visitor submits the prechat form (if enabled). The external id is automatically generated when you initially configure the form fields of the chatform.
Delete an existing article by id.
Create a new article. The article will be automatically used for chatbot training based on the AI Chatbot settings and the types of articles configured for training.
Creates a new contact with details
Update an existing article. The article will be automatically used for chatbot training based on the AI Chatbot settings and the types of articles configured for training.
Update an existing contact
Brevo Explore Brevo →
Brevo is a customer relationship platform that offers email marketing, transactional SMS messaging, landing pages, and marketing automation tools.
TriggersTriggers when the status of a Brevo campaign is updated.
Triggers when a Brevo contact clicks on any link in a Brevo email campaign.
Triggers when a company is created in Brevo.
Triggers when a company is updated in Brevo.
Triggers when a Brevo contact is added.
Triggers when a Brevo contact is subscribed to specific list(s).
This action is deprecated, use "Contact Create or Update" instead. Adds or updates a contact.
Create a new company or update an existing one in Brevo.
Deletes the selected company in Brevo using either its name or ID. If a company name is provided and multiple companies share the same name, the most recently created one will be deleted.
Retrieve the details of a company in Brevo using either its name or ID as input. If a company name is provided and multiple companies share the same name, the most recently created one will be retrieved.
Creates or updates a contact
Check if a contact exists in Brevo and fetch the contact details. Contact can be found by email, mobile phone number, Brevo contact ID, external ID, Whatsapp ID and landline number.
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Other Email Marketing apps on Knit
Explore more Email Marketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Action Network
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Acumbamail
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Audienceful
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AWeber
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beehiiv
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BirdSend
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BombBomb.com
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Charla + Brevo
Is there a pre-built Charla + Brevo automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Charla and Brevo's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Charla or Brevo connector?
No. The Agent works whether or not Charla or Brevo already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Charla with Brevo help grow my email list?
When prospective customers share their details with your chatbot in Charla, their contact information is automatically added to subscriber lists in Brevo.
Can marketing email activity prompt messages in Charla?
Yes, when subscribers open or click specific links in Brevo, you can automatically send a follow-up chat message through Charla.