Cliengo + Zendesk Integrations, Built by an AI Agent
Put Cliengo + Zendesk to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Cliengo and Zendesk
See the kind of workflows teams build with Cliengo and Zendesk below — describe the exact one you want above and the Agent builds it on demand.
Cliengo + Zendesk
When a customer is created or updated in Cliengo, sync their user profile to Zendesk.
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Convert unresolved bot chats into support tickets
When a conversation is handed off in Cliengo, automatically create a detailed support ticket in Zendesk with a summary of the dialogue.
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Summarize tickets when SLA thresholds are breached
When an SLA is breached in Zendesk, automatically use Cliengo to generate a conversation summary and add a comment to the ticket.
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Send chatbot updates when tickets are resolved
When a ticket status changes in Zendesk, send an automated follow-up message through Cliengo to keep the customer updated.
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Browse the full workflow library →
Looking to achieve something else with Cliengo and Zendesk?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Cliengo and Zendesk
Everything Cliengo and Zendesk can do inside a workflow — the triggers that start one and the actions that run when it fires.
Cliengo Explore Cliengo →
An automated chatbot and lead generation tool that captures website visitors' contact information and manages leads.
TriggersSe activa cuando un cliente es creado - Triggers when a new customer is created.
Se activa cuando un cliente es creado y actualizado - Triggers when a new customer is created y updated.
Crear un nuevo contacto / Creates a new customer.
Actualizar un contacto existente / Update an existing customer
Zendesk Explore Zendesk →
Zendesk is a customer service platform that provides ticketing, customer support messaging, and help desk tools for managing customer inquiries.
TriggersTriggers when a new group is created.
Triggers when a new tag is added to a ticket.
Triggers when a comment is added to a ticket.
Triggers when a new ticket is added to a view.
Triggers when a new ticket is created. Optionally select an organization.
Triggers when a one or more tags are added to a user.
Deletes the user and associated records from the account.
Create a new organization.
Remove one or more tags from an existing ticket.
Create a new ticket.
Attach a file to an existing ticket.
Add a Comment to an existing Ticket.
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Other Ticketing apps on Knit
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Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
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AnswerConnect
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BoldDesk
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Chat Agents
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Cliengo + Zendesk
Is there a pre-built Cliengo + Zendesk automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Cliengo and Zendesk's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Cliengo or Zendesk connector?
No. The Agent works whether or not Cliengo or Zendesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does integrating Cliengo with Zendesk improve support team efficiency?
Chatbots handle routine questions and automatically convert unresolved conversations into detailed support tickets, allowing agents to step in with full context.
Can updates on ticket status be sent back to the customer chatbot?
Yes, when a support ticket status changes in Zendesk, you can automatically send a message through Cliengo to notify the user.