CloudTalk Bitrix24

CloudTalk + Bitrix24 Integrations, Built by an AI Agent

Put CloudTalk + Bitrix24 to work with AI and enterprise-grade automation

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See the kind of workflows teams build with CloudTalk and Bitrix24 below — describe the exact one you want above and the Agent builds it on demand.

CloudTalk + Bitrix24 When a new contact is created in CloudTalk, sync contact details to Bitrix24 CRM. See details
Send text messages to newly created leads When a new lead is created in Bitrix24, automatically send a welcome SMS via CloudTalk to establish immediate contact. See details
Log inbound calls and missed calls in CRM When an inbound call or missed call occurs in CloudTalk, automatically log the activity on the contact's record in Bitrix24. See details
Dispatch text confirmations on won deals When a deal is won in Bitrix24, send an automated SMS via CloudTalk to confirm details with the client. See details

Browse the full workflow library →

Looking to achieve something else with CloudTalk and Bitrix24?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for CloudTalk and Bitrix24

Everything CloudTalk and Bitrix24 can do inside a workflow — the triggers that start one and the actions that run when it fires.

CloudTalk Explore CloudTalk →

CloudTalk is a cloud-based call center software and business phone system built to help sales and support teams handle inbound calls.

Triggers
New Call

Triggers when call is made via CloudTalk.

New Contact

Triggers when a contact is created or updated in CloudTalk.

New SMS

Triggers when a SMS is sent/received via CloudTalk

Actions
Create or Update Activity

Creates a new or updates an existing activity.

Create or Update Contact

Creates a new or updates an existing contact.

Create Contact

Create a new contact.

Send SMS

Send SMS via CloudTalk

Update Contact

Update an existing contact

Bitrix24 Explore Bitrix24 →

Bitrix24 CRM is a customer management software offering sales automation, pipeline tracking, lead generation, and team collaboration tools.

Triggers
Company Trigger

Fires when a company trigger is triggered.

Contact Trigger

Fires when a contact trigger is triggered.

Deal Trigger

Fires when a deal trigger is triggered.

Lead Trigger

Fires when a lead trigger is triggered.

Quote Trigger

Fires when a quote trigger is triggered.

Smart-Process Trigger

Fires when a smart-process trigger is triggered.

Actions
Create Blogpost

Create a new Blogpost.

Company Action

Company create or update action.

Contact Action

Contact create or update action.

Deal Action

Deal create or update action.

Lead Action

Lead create or update action.

Create Message

Create a new Message.

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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
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Rohit Singh
GM, Payoneer Workforce Management

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FAQ

Common questions about CloudTalk + Bitrix24

Is there a pre-built CloudTalk + Bitrix24 automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches CloudTalk and Bitrix24's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built CloudTalk or Bitrix24 connector?

No. The Agent works whether or not CloudTalk or Bitrix24 already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Bitrix24 and CloudTalk help track phone communications?

Inbound calls, text messages, and missed calls handled in CloudTalk can automatically log activities or update lead profiles directly inside Bitrix24.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Bitrix24 can prompt CloudTalk to send an automated SMS confirmation or message to the client.

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