Crisp Shop-Ware

Crisp + Shop-Ware Integrations, Built by an AI Agent

Put Crisp + Shop-Ware to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Crisp and Shop-Ware below — describe the exact one you want above and the Agent builds it on demand.

Crisp + Shop-Ware When an appointment is updated in Shop-Ware, send customer updates via Crisp. See details
Open support tickets for overdue accounts When an invoice becomes overdue in Shop-Ware, automatically create a ticket in Crisp so finance agents can resolve the payment issue. See details
Invoice clients upon ticket resolution When a ticket status is changed in Crisp, automatically create an invoice in Shop-Ware for billable technical services. See details
Add billing comments when payments arrive When a payment is received in Shop-Ware, automatically add a ticket comment in Crisp to inform support staff that the account is paid. See details

Browse the full workflow library →

Looking to achieve something else with Crisp and Shop-Ware?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Crisp and Shop-Ware

Everything Crisp and Shop-Ware can do inside a workflow — the triggers that start one and the actions that run when it fires.

Crisp Explore Crisp →

An all-in-one messaging and customer support software offering live chat, chatbots, ticketing, and shared team inboxes.

Triggers
Edited Contact

Triggers when a contact is edited.

Message Sent

Triggers when an operator sends a message

Message Incoming

Triggers when a visitor sends a message.

New Contact

Triggers when a new contact is created.

New Conversation

Triggers when a new conversation is created.

Conversation Custom Data Updated

Triggers when custom data is added or removed in a conversation.

Actions
Add Segments to Conversation

Add segments to a conversation

Create/Update Contact

Creates/Update a contact

Create Conversation

Creates a conversation

Add a User Event

Triggers an automated campaign

Send Note Message

Send a note message in a conversation

Send Operator Text Message

Send a text message to a user

Shop-Ware Explore Shop-Ware →

Shop-Ware is cloud-based shop management software for automotive repair businesses to manage repair orders, estimates, customer invoicing, and parts.

Triggers
Appointment Created

Triggers when a new appointment is created.

Appointment Updated

Triggers when an existing appointment is updated.

Customer Created

Triggers when a new customer is created.

Deleted Customer

Triggers when an existing customer is deleted.

Customer Updated

Triggers when an existing customer is updated.

Repair Order Created

Triggers when an existing Repair Order is created.

Actions
Create an Appointment

Creates an Appointment within the Shop-Ware platform.

Create a Customer

Creates an Customer within the Shop-Ware platform.

Create a Payment

Creates an Payment within the Shop-Ware platform.

Create a Repair Order

Creates an Repair Order within the Shop-Ware platform.

Create a Vehicle

Creates an Vehicle within the Shop-Ware platform.

Update an Appointment

Updates an Appointment within the Shop-Ware platform.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Crisp + Shop-Ware

Is there a pre-built Crisp + Shop-Ware automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Crisp and Shop-Ware's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Crisp or Shop-Ware connector?

No. The Agent works whether or not Crisp or Shop-Ware already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Shop-Ware and Crisp streamline billing support?

Support agents can see accounting updates directly in Crisp, while overdue invoices in Shop-Ware can automatically create tickets for payment resolution.

Can resolving a support ticket initiate customer invoicing?

Yes, when a billable support ticket status changes in Crisp, an invoice can automatically be created in Shop-Ware for the time spent.

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