Crisp Twenty

Crisp + Twenty Integrations, Built by an AI Agent

Put Crisp + Twenty to work with AI and enterprise-grade automation

Try:

Learn more about Crisp integrations or talk to a human

Trusted by teams already building on Knit·4.9 out of 5 stars4.9/5 on G2·GoogleGoogle for Startups Accelerator
prismforceHackerearthIsotopes AIInfojobsPayoneerOutsolveSkuadPayworksItiliteOnsurityRazorpayXMultiplierPeoplestrongScrutCeipal

See the kind of workflows teams build with Crisp and Twenty below — describe the exact one you want above and the Agent builds it on demand.

Crisp + Twenty When a record trigger fires in Twenty, sync user and conversation records to Crisp. See details
Open onboarding support tickets for newly closed deals When a deal is won in Twenty, automatically create a ticket in Crisp so support engineers can initiate customer onboarding. See details
Log activity in CRM when customer tickets are created When a new ticket is created in Crisp, automatically log activity in Twenty so account managers stay informed of open customer issues. See details
Update deal stages when critical support SLAs are breached If an SLA is breached in Crisp, automatically update the deal stage in Twenty to alert sales leaders of potential account risks. See details

Browse the full workflow library →

Looking to achieve something else with Crisp and Twenty?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

Try Knit Free

Triggers & actions for Crisp and Twenty

Everything Crisp and Twenty can do inside a workflow — the triggers that start one and the actions that run when it fires.

Crisp Explore Crisp →

An all-in-one messaging and customer support software offering live chat, chatbots, ticketing, and shared team inboxes.

Triggers
Edited Contact

Triggers when a contact is edited.

Message Sent

Triggers when an operator sends a message

Message Incoming

Triggers when a visitor sends a message.

New Contact

Triggers when a new contact is created.

New Conversation

Triggers when a new conversation is created.

Conversation Custom Data Updated

Triggers when custom data is added or removed in a conversation.

Actions
Add Segments to Conversation

Add segments to a conversation

Create/Update Contact

Creates/Update a contact

Create Conversation

Creates a conversation

Add a User Event

Triggers an automated campaign

Send Note Message

Send a note message in a conversation

Send Operator Text Message

Send a text message to a user

Twenty Explore Twenty →

Twenty is an open-source customer relationship management platform that offers flexible contact tracking, customizable sales pipelines, and workflow automation.

Triggers
Record Trigger

Triggers when a Record is created, updated, deleted or destroyed.

Actions
Create, Update or Delete Record

Create, Update or Delete a Record in Twenty.

Enterprise-grade security

SOC 2 certified GDPR compliant ISO 27001 certified
Visit our Security Center Review the DPA

Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Crisp + Twenty

Is there a pre-built Crisp + Twenty automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Crisp and Twenty's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Crisp or Twenty connector?

No. The Agent works whether or not Crisp or Twenty already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What business advantages come from linking Twenty and Crisp?

It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.

Can closing a deal automatically generate a ticket for customer success?

Yes, marking a deal as won in Twenty can automatically generate a ticket in Crisp for implementation support.

Put Integrations on Autopilot. Talk to Experts.

Knit is loved by customers across the globe due to our seamless product and white glove support. You'll love us too!

Talk to a Human