Freshservice + Acquire Integrations
Put Freshservice + Acquire to work with AI and enterprise-grade automation
Learn more about Freshservice integrations or talk to a human
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Workflows you can build between Freshservice and Acquire
See the kind of workflows teams build with Freshservice and Acquire below — describe the exact one you want above and the Agent builds it on demand.
Freshservice + Acquire
When an Acquire chat ends, create an IT service ticket in Freshservice.
Notify team channels about software bugs
When a new software issue is captured in Freshservice, automatically send a channel message in Acquire so developers can investigate quickly.
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Alert developers when deployments finish
When a code deployment is tracked in Freshservice, automatically send a direct message in Acquire to the release owner.
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Create development issues from chat mentions
When a team member is mentioned in a message in Acquire, automatically create a new issue in Freshservice to track the requested fix.
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Browse the full workflow library →
Looking to achieve something else with Freshservice and Acquire?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Freshservice and Acquire
Everything Freshservice and Acquire can do inside a workflow — the triggers that start one and the actions that run when it fires.
Freshservice Explore Freshservice →
An IT service management software that manages ticketing, asset inventory, server health, and system monitoring.
TriggersTriggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Add Private or Public notes to a Freshservice Support Ticket.
Create a ticket in Freshservice for your domain.
Allows you to create a Requester in Freshservice for your support domain.
Creates a ticket approval request
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Acquire Explore Acquire →
A unified customer engagement software that provides live chat, co-browsing, video calls, and messaging tools for support teams.
TriggersTriggers when a case closed.
Trigger when a contact fields is updated.
Triggers when a new Chat feedback is available.
Triggers when a new case is available.
Triggers when a new company is created.
Triggers when a new contact is created.
Create Case in Acquire.
Create Company in Acquire.
Create Contact in Acquire.
Update an existing Case Fields.
Update an existing Company Fields.
Update an existing Contact Fields.
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Amazon CloudWatch
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Amazon Polly
Amazon Polly is a cloud service that uses advanced deep learning technologies to convert written text into spoken audio.
Amazon SQS
A fully managed message queuing service that enables decoupled and scalable cloud microservices, distributed systems, and serverless applications.
Apify
Apify is a web scraping and data extraction platform that automates web data collection using cloud-based bots and AI tools.
Approveit
Approveit is an operations approval workflow platform that automates internal requests and compliance approvals directly within messaging channels.
Other Communication apps on Knit
Explore more Communication integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
3veta
3veta is a communication platform designed for consultants and service providers to manage video meetings, scheduling, and payments.
AnswerFirst
AnswerFirst is a professional answering service and virtual receptionist platform that provides round-the-clock call handling and message dispatch.
B2Chat
B2Chat is a multi-channel messaging platform that consolidates customer conversations from live chat and instant messaging into one platform.
Bundeling
A private communication and networking platform that connects members within communities, sports clubs, and business organizations.
Calldacity
A cloud business phone system that provides automated call routing, virtual phone lines, and voice message management.
Carbon Voice
Carbon Voice is a voice messaging and team communication app designed for sending asynchronous voice notes and text messages.
Chatra
A live chat and messaging software designed for businesses to communicate with website visitors and customers.
Clearstream
A texting platform designed for churches and non-profits to send SMS communications, announcements, and guest follow-ups.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Freshservice + Acquire
Is there a pre-built Freshservice + Acquire automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Freshservice and Acquire's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Freshservice or Acquire connector?
No. The Agent works whether or not Freshservice or Acquire already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What are the benefits of linking Freshservice with Acquire?
Connecting Freshservice with Acquire keeps your technical team informed in real time by turning software alerts into instant chat messages and enabling quick task creation directly from chat discussions.
Can team messages automatically generate development tasks?
Yes, key chat interactions or user mentions in Acquire can automatically create new software issues in Freshservice so critical bugs aren't overlooked.