Front Productboard

Front + Productboard Integrations, Built by an AI Agent

Put Front + Productboard to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Front and Productboard below — describe the exact one you want above and the Agent builds it on demand.

Front + Productboard When a new feature is created in Productboard, sync the feature details to Front. See details
Convert escalated support tickets into development tasks When a high-priority customer issue is logged in Front, create a matching task in Productboard for product engineers to investigate. See details
Resolve customer tickets automatically when tasks complete When an engineer marks a bug fix task as complete in Productboard, update the status of the related support ticket in Front so support can notify the customer. See details
Flag SLA breaches on project management task boards If a critical ticket breaches its resolution SLA in Front, post an urgent warning comment directly on the related task in Productboard. See details

Browse the full workflow library →

Looking to achieve something else with Front and Productboard?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Front and Productboard

Everything Front and Productboard can do inside a workflow — the triggers that start one and the actions that run when it fires.

Front Explore Front →

Front is a customer service and shared inbox platform that helps teams collaborate on incoming customer communication across multiple channels.

Triggers
New Comment

Triggers when a new comment is posted on a conversation.

Rule Triggered

Triggers when criteria for a team rule is met.

New Inbound Message

Triggers when a new message is received.

New Outbound Message

Triggers when a message is sent (either a new message or a reply).

New Tag Added to Message

Triggers when a tag is added to a conversation.

Actions
Add Comment

Add a comment to a conversation

Add Contact Handle

Add a handle (email, phone, etc) to a Contact

Add Conversation Links

Add Links to a Conversation

Add Conversation Tags

Add tags to a Conversation

Assign or Unassign Conversation

Assign or unassign a conversation to a teammate.

Create Account

Creates a new Account.

Productboard Explore Productboard →

A product management system that helps teams consolidate user feedback, prioritize feature roadmaps, and align strategic plans.

Triggers
New Feature

Triggers when a new feature is created.

Updated Feature

Triggers when a feature is updated. Note: this trigger uses the Productboard v2 API and requires an API token. Enter your API token in the 'API Token' field when connecting your Productboard account.

New Note

Triggers when a new note is created.

Updated Note

Triggers when a note is updated. Note: this trigger uses the Productboard v2 API and requires an API token. Enter your API token in the "API Token" field when connecting your Productboard account.

Actions
Create Feature

Creates a new feature.

Create Note

Creates a new note.

Update Note

Updates an existing note in Productboard. Note: this action uses the Productboard v2 API and requires an API token. Enter your API token in the "API Token" field when connecting your Productboard account.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Enterprise-grade security

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Front + Productboard

Is there a pre-built Front + Productboard automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Front and Productboard's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Front or Productboard connector?

No. The Agent works whether or not Front or Productboard already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Project Management + Ticketing automation?

Creating a task in Productboard whenever a ticket in Front is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving Front.

Can status updates flow back to the original ticket?

Yes — when the linked task in Productboard changes status, the Agent can post that update back onto the original ticket in Front automatically.

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