Gainsight Smartlook

Gainsight + Smartlook Integrations, Built by an AI Agent

Put Gainsight + Smartlook to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Gainsight and Smartlook below — describe the exact one you want above and the Agent builds it on demand.

Gainsight + Smartlook When a new alert is raised in Smartlook, create a call to action (CTA) in Gainsight for customer success. See details
Create task assignments when key metrics cross critical thresholds When performance metrics drop or spike beyond a threshold in Smartlook, automatically create an urgent task in Gainsight for team investigation. See details
Refresh analytics dashboards when major project milestones complete When a critical task or milestone is marked completed in Gainsight, automatically send a request to refresh reporting dashboards in Smartlook. See details
Post scheduled analytics summaries directly into project task comments When a scheduled report is ready in Smartlook, automatically attach or post a comment with performance notes to ongoing initiative tasks in Gainsight. See details

Browse the full workflow library →

Looking to achieve something else with Gainsight and Smartlook?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Gainsight and Smartlook

Everything Gainsight and Smartlook can do inside a workflow — the triggers that start one and the actions that run when it fires.

Gainsight Explore Gainsight →

A customer success software platform that helps businesses drive product adoption, prevent churn, and increase expansion revenue.

Actions
Add Activity to Timeline

Saves a Single Activity to a Timeline

Create or Update Company

Allows the user to dynamically populate all fields and create/update a company

Upsert Person

Allows the user to create/update a person with dynamic input fields

Create or Update Custom Object

Create or Update Custom Objects

Save New Activity

This API helps you save an Activity to Timeline.

Smartlook Explore Smartlook →

Smartlook is a user behavior analytics platform that provides session recordings and heatmaps for web and mobile applications.

Triggers
New Alert

Triggered when anomalies are detected in your project.

New Dashboard

Triggered when a period dashboard report is completed.

New Heatmap

Triggered when the precision number of views is reached for a heatmap and the heatmap can be generated.

New Issue

Triggered when members create new issues by clicking Send to Jira or Send to Slack in the player.

New Note

Triggered when a member adds a new note to a session in the player.

New Share

Triggered when a member clicks Generate share link in the player.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Gainsight + Smartlook

Is there a pre-built Gainsight + Smartlook automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Gainsight and Smartlook's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Gainsight or Smartlook connector?

No. The Agent works whether or not Gainsight or Smartlook already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can an alert from an analytics dashboard automatically create a task for my team?

Yes, when a key business metric crosses a specified threshold in Smartlook, a task is automatically generated in Gainsight for immediate team review.

How do project status updates affect analytics reports?

Task completions or status changes in Gainsight can prompt a dashboard refresh in Smartlook so reporting always reflects real-time operational progress.

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