Intelli Messaging + WhatsApp Business Integrations
Put Intelli Messaging + WhatsApp Business to work with AI and enterprise-grade automation
Learn more about Intelli Messaging integrations or talk to a human
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Workflows you can build between Intelli Messaging and WhatsApp Business
See the kind of workflows teams build with Intelli Messaging and WhatsApp Business below — describe the exact one you want above and the Agent builds it on demand.
Intelli Messaging + WhatsApp Business
Sync message delivery statuses from Intelli Messaging to WhatsApp Business logs.
Forward missed call alerts via backup text messages
When a missed call occurs in Intelli Messaging, automatically send an SMS from WhatsApp Business to notify team members or confirm receipt with the caller.
See details
Sync contact records across business communications channels
When a new inbound SMS is received in WhatsApp Business, automatically create or update a contact profile in Intelli Messaging to keep customer address books identical.
See details
Send secondary voice messages after completed recordings
When a call recording is ready in Intelli Messaging, automatically send a voice message in WhatsApp Business to follow up on secondary service lines.
See details
Browse the full workflow library →
Looking to achieve something else with Intelli Messaging and WhatsApp Business?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Intelli Messaging and WhatsApp Business
Everything Intelli Messaging and WhatsApp Business can do inside a workflow — the triggers that start one and the actions that run when it fires.
Intelli Messaging Explore Intelli Messaging →
Intelli Messaging is a cloud communication service that provides enterprise SMS messaging solutions and automated text messaging capabilities.
TriggersTriggers when the final delivery status of a sent SMS message is received.
Triggers when an SMS Message is received to your virtual mobile number and account.
This action Creates or Updates a Contact Record. This can be used to transfer contacts from your favourite Application to Intelli Messaging. You can use this action to schedule SMS for such as Anniversary or Birthdays. The key for the contact record is the IntegrationId which is mapped to Others systems ContactId. If a record exists it is updated - if not it is created
Send SMS to multiple contact numbers in one action.
Sends an SMS message a contact number
WhatsApp Business Explore WhatsApp Business →
A messaging platform designed for businesses to communicate with customers through chat, automated replies, and updates.
TriggersTriggers when a message you sent changes status (sent, delivered, read, or failed).
Triggers when a customer sends a message to your WhatsApp Business phone number. Note: the test step shows a static placeholder record because WhatsApp's API does not expose message history. Real messages will only appear in Zap runs after the Zap is turned on and a customer sends a new message.
Send a freeform text message to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Send a media message (document, image, video, or audio) to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Sends a template message to a WhatsApp user.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Intelli Messaging + WhatsApp Business
Is there a pre-built Intelli Messaging + WhatsApp Business automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Intelli Messaging and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Intelli Messaging or WhatsApp Business connector?
No. The Agent works whether or not Intelli Messaging or WhatsApp Business already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why connect two different phone and SMS platforms?
Linking Intelli Messaging with WhatsApp Business lets teams bridge separate communication systems, cross-notify staff about missed calls, and keep contact records consistent across carriers.
Can I automatically send texts from one platform when calls are missed on another?
Yes, a missed call detected in Intelli Messaging can immediately instruct WhatsApp Business to dispatch an automated text reply.