Intercom + Linear Integrations
Put Intercom + Linear to work with AI and enterprise-grade automation
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Intercom and Linear
See the kind of workflows teams build with Intercom and Linear below — describe the exact one you want above and the Agent builds it on demand.
Intercom + Linear
When a new issue is created in Linear, sync status to Intercom conversation tags.
Broadcast SLA breaches to team collaboration channels
When an SLA is breached in Intercom, automatically share an urgent update in Linear so team leaders can intervene.
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Create support tickets from team updates
When a new update requiring support is posted in Linear, automatically create a ticket in Intercom to ensure proper tracking.
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Sync support ticket progress to internal task boards
When a ticket status changes in Intercom, automatically update the corresponding task in Linear so engineering and product teams stay informed.
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Browse the full workflow library →
Looking to achieve something else with Intercom and Linear?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Intercom and Linear
Everything Intercom and Linear can do inside a workflow — the triggers that start one and the actions that run when it fires.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
Linear Explore Linear →
An issue tracking and software development project platform optimized for high-speed software engineering workflows.
TriggersTriggers when a new customer is created.
Triggers when a new customer request is created.
Triggers when a new document comment is created.
Triggers when a new initiative update is created.
Triggers when a new issue comment is created.
Triggers when a new issue is created.
Add a label to an existing issue in Linear
Create a new customer in Linear
Create a new customer need in Linear
Create a new issue URL attachment in Linear
Create a new project in Linear
Create a new issue comment in Linear
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Team Collaboration apps on Knit
Explore more Team Collaboration integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Beekeeper
Beekeeper is a team collaboration and mobile communication platform designed to connect frontline employees with operational news and workplace tools.
Blink
Blink is an employee app and frontline collaboration platform that connects workforce teams through newsfeeds, messaging, and access to documents.
BlogIn
BlogIn is an internal company blog software that acts as an internal knowledge base and team news sharing tool.
Bonusly
An employee recognition and rewards platform that enables peers to celebrate achievements and exchange praise.
Brief
Brief is a productivity and team collaboration tool combining group messaging, video calling, task management, and file sharing.
Chatter
An enterprise social network built into Salesforce for internal team messaging, file sharing, and project updates.
Clinked
Clinked is a cloud-based client portal and collaboration platform for sharing files, managing projects, and communicating with clients.
Confluence Cloud
A cloud-hosted wiki and documentation workspace designed for teams to create, collaborate on, and store project knowledge.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Intercom + Linear
Is there a pre-built Intercom + Linear automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Intercom and Linear's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Intercom or Linear connector?
No. The Agent works whether or not Intercom or Linear already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why should we connect our team collaboration tool with our ticketing system?
Connecting Linear and Intercom keeps cross-functional teams aligned on customer issues without forcing everyone to log into separate platforms.
Can critical support ticket updates automatically post to internal team spaces?
Yes, key events like ticket status updates or SLA breaches in Intercom can automatically post announcements directly into Linear.