Intercom + ON24 Integrations
Put Intercom + ON24 to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Intercom and ON24
See the kind of workflows teams build with Intercom and ON24 below — describe the exact one you want above and the Agent builds it on demand.
Intercom + ON24
When a user attends an ON24 webcast, update their user record and event activity in Intercom.
Open support tickets for attendees who missed a live session
When a registered customer misses a mandatory webinar in ON24, automatically create a ticket in Intercom so a representative can send a recording or reschedule.
See details
Register customers for onboarding webinars upon ticket resolution
When an onboarding ticket status changes to resolved in Intercom, automatically register the customer for an upcoming live product webinar in ON24.
See details
Log webinar attendance as a note on open support tickets
When a customer joins a live event in ON24, automatically add a comment to their existing ticket in Intercom.
See details
Browse the full workflow library →
Looking to achieve something else with Intercom and ON24?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Intercom and ON24
Everything Intercom and ON24 can do inside a workflow — the triggers that start one and the actions that run when it fires.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
ON24 Explore ON24 →
ON24 is a digital experience platform that enables organizations to create and host interactive webinars and virtual events.
TriggersTriggers when there is a new attendee to the specified webcast or client.
Triggers when a new Webcast is created.
Triggers when there is a new attendee or when the attendee has a new activity. This trigger can work for a specific webcast or an account.
Triggers when there is a new presenter in any of the webcasts belonging to the associated client.
Triggers when a new question is asked at account level. If Webcast ID is specified, then the trigger will work at Webcast level.
Triggers when there is a new registrant to the specified webcast. If no specific webcast is selected, the trigger will work at Client level.
Copies a Webcast from an existent one.
Creates a new webcast.
Creates a new Registrant for a particular Event.
Update an existing webCast.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Webinars apps on Knit
Explore more Webinars integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
BigMarker
A cloud-based webinar, virtual event, and video hosting platform for hosting interactive web conferences and presentations.
Contrast
Contrast is a modern webinar platform designed for businesses to host engaging, branded online events and interactive live broadcasts.
Crowdcast
Crowdcast is a live video streaming and webinar platform designed for hosting interactive online events, Q&As, and workshops.
Demio
Demio is a cloud webinar platform designed for marketing teams to host live, automated, and hybrid video presentations.
EasyWebinar
EasyWebinar is a webinar marketing platform that supports live online events, automated recurring webinars, and lead acquisition for marketing campaigns.
ElasticWebinar
ElasticWebinar is an automated webinar hosting platform that allows businesses to present pre-recorded video presentations as live webinars.
eWebinar
eWebinar is an automated webinar platform that transforms pre-recorded videos into interactive online presentations with live chat and participant engagement.
GoTo Webinar
GoTo Webinar is a virtual event platform designed for hosting online presentations, webinars, and large-scale corporate training sessions.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Intercom + ON24
Is there a pre-built Intercom + ON24 automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Intercom and ON24's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Intercom or ON24 connector?
No. The Agent works whether or not Intercom or ON24 already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What are the benefits of linking Intercom with ON24?
Connecting Intercom and ON24 aligns webinar participation with customer support, allowing teams to register users for sessions and follow up on missed events effortlessly.
Can missed webinar attendances open automated support tickets?
Yes, if a registrant misses a session in ON24, a support ticket can automatically be created in Intercom for follow-up outreach.