Intercom + OneSignal Integrations
Put Intercom + OneSignal to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Intercom and OneSignal
See the kind of workflows teams build with Intercom and OneSignal below — describe the exact one you want above and the Agent builds it on demand.
Intercom + OneSignal
When a new notification is created in OneSignal, log conversation activity in Intercom.
Send an SMS alert when an SLA is breached
When a ticket breaches its resolution SLA in Intercom, automatically send an urgent SMS or voice alert via OneSignal to notify the on-call lead.
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Automatically convert system notifications into support tickets
When a new alert is received in OneSignal, automatically open a new issue ticket in Intercom so the support team can track and resolve it.
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Notify team members when a ticket is assigned
When a ticket is assigned to an agent in Intercom, send an instant push notification through OneSignal to alert the team member immediately.
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Browse the full workflow library →
Looking to achieve something else with Intercom and OneSignal?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Intercom and OneSignal
Everything Intercom and OneSignal can do inside a workflow — the triggers that start one and the actions that run when it fires.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
OneSignal Explore OneSignal →
A customer engagement service that delivers push notifications, in-app messages, SMS, and transactional emails.
TriggersTriggers when you have one or more new notifications created.
Send a simple push notification to all devices.
Sends a new push notification to one or more devices with advanced settings.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Alerts & Notifications apps on Knit
Explore more Alerts & Notifications integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Amazon SNS
A cloud messaging service that provides message delivery to end-user endpoints and application-to-application notification channels.
Authkey
Authkey is an enterprise communication platform for sending automated transactional SMS, voice calls, and WhatsApp messages.
AutoRemote
AutoRemote is an alerts and notifications utility designed to pass remote control commands and notifications across Android and PC devices.
Builtfirst
A partner portal and marketplace software platform that helps technology companies run partner perk and discount programs.
commonsku
A business management platform designed for promotional product distributors and suppliers to process orders and track workflow alerts.
Courier
Courier is a developer notification platform that helps businesses design, orchestrate, and deliver multi-channel messages across email, SMS, and push.
Gravitec.net
Gravitec.net is a web push notification service that helps websites send automated push messages to subscriber browser devices.
Hexowatch
Hexowatch is an automated website monitoring tool that tracks visual, content, price, and source code changes on web pages.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Intercom + OneSignal
Is there a pre-built Intercom + OneSignal automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Intercom and OneSignal's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Intercom or OneSignal connector?
No. The Agent works whether or not Intercom or OneSignal already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting OneSignal and Intercom improve incident response times?
By turning critical system notifications directly into support tickets and broadcasting immediate SMS or push alerts when SLAs are breached, teams can resolve urgent issues faster.
Can ticket updates in Intercom alert technicians on their mobile devices?
Yes, whenever a high-priority ticket is created or assigned, OneSignal can instantly send a push notification or voice call to the on-call team member.