Jibble Zendesk

Jibble + Zendesk Integrations, Built by an AI Agent

Put Jibble + Zendesk to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Jibble and Zendesk below — describe the exact one you want above and the Agent builds it on demand.

Jibble + Zendesk When a new activity is logged in Jibble, update ticket work time tracking in Zendesk. See details
Start timers when support tickets are assigned When a support ticket is assigned in Zendesk, automatically start a timer in Jibble so agents accurately track live resolution time. See details
Add ticket comments when new time entries are logged Whenever a new time entry is logged in Jibble, automatically post a detailed ticket comment in Zendesk summarizing work completed. See details
Create new projects when SLA breaches occur When a ticket SLA is breached in Zendesk, automatically create a dedicated recovery project in Jibble to track escalation hours. See details

Browse the full workflow library →

Looking to achieve something else with Jibble and Zendesk?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Jibble and Zendesk

Everything Jibble and Zendesk can do inside a workflow — the triggers that start one and the actions that run when it fires.

Jibble Explore Jibble →

Jibble is a time tracking application that allows businesses to monitor employee attendance, timesheets, and project hours across devices.

Triggers
New Clock-Out

Triggers when someone clocks-out.

New Activity

Triggers when a new activity is created.

New Client

Triggers when a new client is created.

New Clock-In

Triggers when someone clocks-in.

New Group

Triggers when a new group is created.

New Location

Triggers when a new location is created.

Actions
Clock In

Clocks the person in.

Clock Out

Clocks the person out.

Create Activity

Creates an Activity.

Create Client

Creates a Client

Create Group

Creates a Group.

Create Location

Creates a Location.

Zendesk Explore Zendesk →

Zendesk is a customer service platform that provides ticketing, customer support messaging, and help desk tools for managing customer inquiries.

Triggers
New Group

Triggers when a new group is created.

New Tag Added to Ticket

Triggers when a new tag is added to a ticket.

New Comment on Ticket

Triggers when a comment is added to a ticket.

New Ticket in View

Triggers when a new ticket is added to a view.

New Ticket

Triggers when a new ticket is created. Optionally select an organization.

Tag Added to User

Triggers when a one or more tags are added to a user.

Actions
Delete User

Deletes the user and associated records from the account.

Create Organization

Create a new organization.

Remove Tag(s) from Ticket

Remove one or more tags from an existing ticket.

Create Ticket

Create a new ticket.

Attach File to Ticket

Attach a file to an existing ticket.

Add Comment to Ticket

Add a Comment to an existing Ticket.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Jibble + Zendesk

Is there a pre-built Jibble + Zendesk automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Jibble and Zendesk's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Jibble or Zendesk connector?

No. The Agent works whether or not Jibble or Zendesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Jibble with Zendesk help customer support teams?

It allows agents to automatically create time logs in Jibble based on support ticket updates in Zendesk, ensuring accurate billing for technical assistance.

Can starting a timer in Jibble update ticket progress in Zendesk?

Yes, starting work in Jibble can automatically add internal ticket comments or adjust status values in Zendesk to keep clients informed.

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