Jira Service Management + Pumble Integrations
Put Jira Service Management + Pumble to work with AI and enterprise-grade automation
Learn more about Jira Service Management integrations or talk to a human
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Workflows you can build between Jira Service Management and Pumble
See the kind of workflows teams build with Jira Service Management and Pumble below — describe the exact one you want above and the Agent builds it on demand.
Jira Service Management + Pumble
When a message is posted anywhere in Pumble, create a service request in Jira Service Management.
Broadcast urgent SLA alerts to team channels
When a support ticket breaches its SLA in Jira Service Management, automatically post an urgent notification in Pumble so managers can intervene quickly.
See details
Create support tickets from team chat mentions
When a user is tagged in an operational channel in Pumble, create a detailed support ticket in Jira Service Management to keep accountability clear.
See details
Notify assigned agents on direct messages when tickets update
When a ticket status changes in Jira Service Management, send a direct message in Pumble to notify the assigned team member without cluttering email inboxes.
See details
Browse the full workflow library →
Looking to achieve something else with Jira Service Management and Pumble?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Jira Service Management and Pumble
Everything Jira Service Management and Pumble can do inside a workflow — the triggers that start one and the actions that run when it fires.
Jira Service Management Explore Jira Service Management →
Jira Service Management is an IT service desk and ticketing platform that connects IT support and development teams for incident resolution.
TriggersTriggers when a request is created.
Triggers when a request is updated.
Create a new request.
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Pumble Explore Pumble →
Pumble is a team collaboration app that provides real-time messaging, channels, and file sharing for workplace communication.
TriggersTriggers when a username is mentioned in a public channel.
Triggers when a new message is posted to a private or public channel.
Triggers when a new message is posted in any public channel.
Triggers when a new message is posted to a private channel or in a DM with multiple users.
Triggers when a new reaction is added to a message in any public channel.
Triggers when "Push to Zapier" message shortcut is clicked.
Creates a channel in the Workspace
Send a direct message to a user or yourself.
Send a message in a Pumble channel.
Send a new message to a private channel or multi dm.
Sets your Pumble status.
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Other Team Chat apps on Knit
Explore more Team Chat integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
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Google Chat
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Jira Service Management + Pumble
Is there a pre-built Jira Service Management + Pumble automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Jira Service Management and Pumble's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Jira Service Management or Pumble connector?
No. The Agent works whether or not Jira Service Management or Pumble already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can internal messages in team channels become support tickets?
Yes, mentioning team members or posting specific messages in Pumble can automatically create a ticket in Jira Service Management to ensure issues are tracked and resolved.
How are teams notified when ticket deadlines are at risk?
When an SLA deadline is breached in Jira Service Management, an urgent message is posted into a channel in Pumble to alert engineers or managers immediately.