JivoChat Asana

JivoChat + Asana Integrations, Built by an AI Agent

Put JivoChat + Asana to work with AI and enterprise-grade automation

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See the kind of workflows teams build with JivoChat and Asana below — describe the exact one you want above and the Agent builds it on demand.

JivoChat + Asana Create follow-up tasks in Asana when a chat session is finished in JivoChat. See details
Convert escalated support tickets into development tasks When a high-priority customer issue is logged in JivoChat, create a matching task in Asana for product engineers to investigate. See details
Resolve customer tickets automatically when tasks complete When an engineer marks a bug fix task as complete in Asana, update the status of the related support ticket in JivoChat so support can notify the customer. See details
Flag SLA breaches on project management task boards If a critical ticket breaches its resolution SLA in JivoChat, post an urgent warning comment directly on the related task in Asana. See details

Browse the full workflow library →

Looking to achieve something else with JivoChat and Asana?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for JivoChat and Asana

Everything JivoChat and Asana can do inside a workflow — the triggers that start one and the actions that run when it fires.

JivoChat Explore JivoChat →

JivoChat is an omnichannel business messenger and live chat platform that connects customer communication into a unified inbox.

Triggers
New Chat Finished

Triggers when a new chat is closed in JivoChat's agent application.

Asana Explore Asana →

Asana is a project management and team collaboration tool designed to track tasks, organize team workflows, and manage project progress.

Triggers
Completed Task

Triggered when a task within a project, or any project within a workspace, is marked as completed. Does not trigger on completed subtasks.

New Task

Triggered when a Task is added to a Project.

New Comment on a Task

Triggers when a new Comment is added to a Task in Asana.

New Project

Triggers when a new Project is created.

New Story

Triggered when you add a new story.

New Completed Subtask

Triggers when a Subtask is completed in Asana.

Actions
Add Tag to Task

Adds a tag to an existing task.

Add Task to Section of Project

Adds a Task to a Section of a Project.

Attach File

Attaches a File to a task.

Create Duplicate Task

Duplicates an existing task.

Create Project From Template

Creates a new project from a custom template.

Create Section

Creates a new section within a project.

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FAQ

Common questions about JivoChat + Asana

Is there a pre-built JivoChat + Asana automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches JivoChat and Asana's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built JivoChat or Asana connector?

No. The Agent works whether or not JivoChat or Asana already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Project Management + Ticketing automation?

Creating a task in Asana whenever a ticket in JivoChat is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving JivoChat.

Can status updates flow back to the original ticket?

Yes — when the linked task in Asana changes status, the Agent can post that update back onto the original ticket in JivoChat automatically.

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