JivoChat Telegram

JivoChat + Telegram Integrations, Built by an AI Agent

Put JivoChat + Telegram to work with AI and enterprise-grade automation

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See the kind of workflows teams build with JivoChat and Telegram below — describe the exact one you want above and the Agent builds it on demand.

JivoChat + Telegram Send transcript summaries of finished JivoChat chats to a Telegram channel. See details
Turn flagged messages into support tickets When a message is flagged or reacted to in Telegram, automatically create a new ticket in JivoChat with the original message content attached. See details
Post ticket status updates back to the channel When a ticket's status changes in JivoChat, send an update to the original channel or thread in Telegram so the requester stays in the loop. See details
Escalate urgent channel mentions into priority tickets When your team is mentioned in an urgent message in Telegram, create a high-priority ticket in JivoChat so nothing slips through chat. See details

Browse the full workflow library →

Looking to achieve something else with JivoChat and Telegram?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for JivoChat and Telegram

Everything JivoChat and Telegram can do inside a workflow — the triggers that start one and the actions that run when it fires.

JivoChat Explore JivoChat →

JivoChat is an omnichannel business messenger and live chat platform that connects customer communication into a unified inbox.

Triggers
New Chat Finished

Triggers when a new chat is closed in JivoChat's agent application.

Telegram Explore Telegram →

Telegram is a cloud-based instant messaging platform offering encrypted text messaging, voice calls, broadcast channels, and automated bot integrations.

Triggers
New Message

Triggers instantly when a new message is received by your bot via webhook.

Actions
React to Message

Sets an emoji reaction on an existing message.

Send Message

Sends a message from your bot.

Send Photo

Sends a photo from your bot.

Send Poll

Sends a poll from your bot.

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FAQ

Common questions about JivoChat + Telegram

Is there a pre-built JivoChat + Telegram automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches JivoChat and Telegram's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built JivoChat or Telegram connector?

No. The Agent works whether or not JivoChat or Telegram already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Messaging + Ticketing automation?

Creating a ticket in JivoChat from a flagged or reacted-to message in Telegram, with the original message content carried over automatically.

Can ticket status updates post back into the original channel?

Yes — the Agent can post a status update back into the Telegram channel or thread when the linked ticket's status changes in JivoChat.

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