Judge.me Freshdesk

Judge.me + Freshdesk Integrations, Built by an AI Agent

Put Judge.me + Freshdesk to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Judge.me and Freshdesk below — describe the exact one you want above and the Agent builds it on demand.

Judge.me + Freshdesk When a negative review is posted in Judge.me, create a support ticket in Freshdesk. See details
Open tickets for low ratings When a low-rated review arrives in Judge.me, create a ticket in Freshdesk. See details
Request reviews after support When a ticket is solved in Freshdesk, send a review request from Judge.me. See details
Sync customers When a new requester is created in Freshdesk, create or update the customer in Judge.me. See details

Browse the full workflow library →

Looking to achieve something else with Judge.me and Freshdesk?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Judge.me and Freshdesk

Everything Judge.me and Freshdesk can do inside a workflow — the triggers that start one and the actions that run when it fires.

Judge.me Explore Judge.me →

Judge.me is a product review app for eCommerce platforms that helps online stores collect, display, and manage customer reviews.

Triggers
New Review

Triggers when a new review is created.

Freshdesk Explore Freshdesk →

Freshdesk is a cloud-based customer support platform featuring multichannel ticketing, self-service portals, and automated helpdesk workflows.

Triggers
New Ticket

Triggers when there is a new ticket is created in Freshdesk.

New Contact

Triggers when a new customer is created.

New Ticket Note

Triggers when a Note is added to a Ticket.

Update Ticket

Triggers when a Ticket is updated.

Update Contact

Triggers when a user is updated.

Actions
Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Create Company

Allows you to create a Company entry in Freshdesk.

Create Forum

Creates a Forum under a Category.

Create Forum Category

Creates a Forum Category.

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

Create Ticket

Create a ticket in Freshdesk for your domain.

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Customer Stories

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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

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FAQ

Common questions about Judge.me + Freshdesk

Is there a pre-built Judge.me + Freshdesk automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Judge.me and Freshdesk's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Judge.me or Freshdesk connector?

No. The Agent works whether or not Judge.me or Freshdesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can a bad review open a ticket?

Yes. When a low-rated review arrives in Judge.me, Freshdesk can create a ticket.

Can solved tickets ask for a review?

When a ticket is solved in Freshdesk, Judge.me can send a review request.

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