Request reviews after support
When a ticket is solved in Freshdesk, send a review request from Judge.me.
See all Judge.me + Freshdesk integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Judge.me Explore Judge.me →
TriggersFires when a customer leaves a new review in Judge.me.
Fires when a review is edited or answered in Judge.me.
Fires when a customer answers a feedback survey in Judge.me.
Invites a customer to leave a review with Judge.me.
Adds or updates a customer contact in Judge.me.
Posts a public reply to a review in Judge.me.
Freshdesk Explore Freshdesk →
TriggersFires when a new support ticket or chat conversation starts in Freshdesk.
Fires when a ticket's status changes in Freshdesk.
Fires when a ticket in Freshdesk is assigned to an agent.
Fires when a ticket in Freshdesk breaches its response SLA.
Creates a new ticket in Freshdesk.
Updates a ticket's status in Freshdesk.
Assigns a ticket in Freshdesk to an agent.
Posts a reply or internal note on a ticket or conversation in Freshdesk.
More Judge.me + Freshdesk workflows
Open tickets for low ratings
When a low-rated review arrives in Judge.me, create a ticket in Freshdesk.
See details
Sync customers
When a new requester is created in Freshdesk, create or update the customer in Judge.me.
See details
See all Judge.me + Freshdesk integrations → · Browse the full workflow library →
Common questions
Can Knit build “Request reviews after support” between Judge.me and Freshdesk?
Yes — describe it in the box above and Knit's Integrations Agent researches Judge.me and Freshdesk's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can a bad review open a ticket?
Yes. When a low-rated review arrives in Judge.me, Freshdesk can create a ticket.
Can solved tickets ask for a review?
When a ticket is solved in Freshdesk, Judge.me can send a review request.