Kayako Zoom

Kayako + Zoom Integrations, Built by an AI Agent

Put Kayako + Zoom to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Kayako and Zoom below — describe the exact one you want above and the Agent builds it on demand.

Kayako + Zoom When a tag is added to an organization in Kayako, sync meeting records or user details in Zoom. See details
Attach meeting recordings to support tickets When a call recording becomes ready in Zoom, automatically add a comment with the recording link to the related ticket in Kayako. See details
Create tickets when call attendees join When a registrant is added to a scheduled meeting in Zoom, automatically create a follow-up ticket in Kayako to track follow-up tasks. See details

Browse the full workflow library →

Looking to achieve something else with Kayako and Zoom?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Kayako and Zoom

Everything Kayako and Zoom can do inside a workflow — the triggers that start one and the actions that run when it fires.

Kayako Explore Kayako →

A customer service and help desk software that unifies customer conversations across live chat, email, and social media.

Triggers
New Conversation

Triggers whenever a new conversation is created.

New Organization

Triggers when a new organization is created.

New User

Triggers when a new user account is created.

New Reply

Triggers whenever a reply is received on a conversation (also triggered on the first post).

Tag Added to Conversation

Triggers when a tag is added to a conversation.

Tag Added to Organization

Triggers when a tag is added to an organization in Kayako.

Actions
Add a Private Note to a Conversation

Adds a private note to an existing conversation.

Add Tags to Conversation

Adds tags to an existing conversation.

Add Tags to Organization

Adds tags to an existing organization.

Add Tags to User

Adds tags to an existing user.

Create Conversation via Email

Creates a conversation with the first post as a email.

Create Conversation With a Private Note

Creates a new conversation with the first post as a private note.

Zoom Explore Zoom →

Zoom is a cloud-based video conferencing service that allows users to host virtual meetings, webinars, and real-time team chats.

Triggers
New Meeting Ended

Triggers when every time a meeting host ends the meeting.

New Meeting Summary

Triggers when a summary is available for a meeting. Note: you must be the meeting host.

New Audio Transcript

Triggers when a new audio transcript has been completed after a meeting or webinar you hosted completes.

New Participant Joined Webinar or Meeting

Triggers when a new participant joins a webinar or meeting.

New Meeting

Triggers when a new Meeting or Webinar is created.

New Meeting Registrant

Triggers when a new registrant is added to a meeting.

Actions
Create Meeting

Creates a new Zoom Meeting. (Options not available here will default to user/account Zoom settings.)

Create Meeting Registrant

Creates a new meeting registrant.

Create Webinar Registrant

Creates a new webinar registrant.

Delete Meeting Recordings

Deletes all recordings for a specified meeting, with an option to move them to trash or permanently delete them.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Update Zoom Meeting

This action updates a Zoom meeting. The user will provide the meeting ID as a required field and the agenda and alternative hosts as optional fields.

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SOC 2 certified GDPR compliant ISO 27001 certified
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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Kayako + Zoom

Is there a pre-built Kayako + Zoom automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Kayako and Zoom's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Kayako or Zoom connector?

No. The Agent works whether or not Kayako or Zoom already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can support agents schedule meetings directly through tickets?

Yes, when ticket updates happen or specific conditions are met, support software can automatically schedule virtual meetings and dispatch calendar invites.

How does call recording access improve support ticketing?

Once a meeting ends, recording links can be automatically added as internal ticket comments so team members have complete context on customer conversations.

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