Kommo + Darwin AI Integrations
Put Kommo + Darwin AI to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Kommo and Darwin AI
See the kind of workflows teams build with Kommo and Darwin AI below — describe the exact one you want above and the Agent builds it on demand.
Kommo + Darwin AI
When a session is analyzed in Darwin AI, record session findings in Kommo CRM.
Open onboarding support tickets for newly closed deals
When a deal is won in Kommo, automatically create a ticket in Darwin AI so support engineers can initiate customer onboarding.
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Log activity in CRM when customer tickets are created
When a new ticket is created in Darwin AI, automatically log activity in Kommo so account managers stay informed of open customer issues.
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Update deal stages when critical support SLAs are breached
If an SLA is breached in Darwin AI, automatically update the deal stage in Kommo to alert sales leaders of potential account risks.
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Browse the full workflow library →
Looking to achieve something else with Kommo and Darwin AI?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Kommo and Darwin AI
Everything Kommo and Darwin AI can do inside a workflow — the triggers that start one and the actions that run when it fires.
Kommo Explore Kommo →
Kommo is a messenger-based customer relationship management platform designed to manage sales pipelines across messaging channels.
Knit's Integrations Agent builds Kommo's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Kommo's API.
Darwin AI Explore Darwin AI →
Darwin AI is an artificial intelligence customer service platform that automates support ticket resolution and assists customer support teams.
TriggersTriggers when a session is analyzed.
Triggers when a session is closed.
Triggers when a session is closed and unforwarded.
Triggers when a session is forwarded to another agent.
Triggers when a session is forwarded and escalated to another agent.
Triggers when a session is forwarded to another agent.
Sends an outbound message to Darwin.
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Other Ticketing apps on Knit
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Kommo + Darwin AI
Is there a pre-built Kommo + Darwin AI automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Kommo and Darwin AI's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Kommo or Darwin AI connector?
No. The Agent works whether or not Kommo or Darwin AI already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What business advantages come from linking Kommo and Darwin AI?
It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.
Can closing a deal automatically generate a ticket for customer success?
Yes, marking a deal as won in Kommo can automatically generate a ticket in Darwin AI for implementation support.