Kommo JivoChat

Kommo + JivoChat Integrations, Built by an AI Agent

Put Kommo + JivoChat to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Kommo and JivoChat below — describe the exact one you want above and the Agent builds it on demand.

Kommo + JivoChat Create or update lead records in Kommo when a chat is finished in JivoChat. See details
Open onboarding support tickets for newly closed deals When a deal is won in Kommo, automatically create a ticket in JivoChat so support engineers can initiate customer onboarding. See details
Log activity in CRM when customer tickets are created When a new ticket is created in JivoChat, automatically log activity in Kommo so account managers stay informed of open customer issues. See details
Update deal stages when critical support SLAs are breached If an SLA is breached in JivoChat, automatically update the deal stage in Kommo to alert sales leaders of potential account risks. See details

Browse the full workflow library →

Looking to achieve something else with Kommo and JivoChat?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Kommo and JivoChat

Everything Kommo and JivoChat can do inside a workflow — the triggers that start one and the actions that run when it fires.

Kommo Explore Kommo →

Kommo is a messenger-based customer relationship management platform designed to manage sales pipelines across messaging channels.

Triggers
New Company

Triggers when a new company is created.

New Contact

Triggers when a new contact is created.

New Lead

Triggers when a new lead is created.

New Task

Triggers when a new task is created.

Task Deleted

Triggers when a task is deleted.

Lead Responsible User Changed

Triggers when lead responsible user is changed.

Actions
Create Company

Creates a new company.

Update Company

Updates a company.

Create Contact

Creates a new contact.

Update Contact

Updates a contact.

Create Lead

Creates a new lead.

Create Lead With Contact

Creates a new lead with contact.

JivoChat Explore JivoChat →

JivoChat is an omnichannel business messenger and live chat platform that connects customer communication into a unified inbox.

Triggers
New Chat Finished

Triggers when a new chat is closed in JivoChat's agent application.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Kommo + JivoChat

Is there a pre-built Kommo + JivoChat automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Kommo and JivoChat's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Kommo or JivoChat connector?

No. The Agent works whether or not Kommo or JivoChat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What business advantages come from linking Kommo and JivoChat?

It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.

Can closing a deal automatically generate a ticket for customer success?

Yes, marking a deal as won in Kommo can automatically generate a ticket in JivoChat for implementation support.

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