ManageEngine ServiceDesk Plus Cloud + xMatters Integrations
Put ManageEngine ServiceDesk Plus Cloud + xMatters to work with AI and enterprise-grade automation
Learn more about ManageEngine ServiceDesk Plus Cloud integrations or talk to a human
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Workflows you can build between ManageEngine ServiceDesk Plus Cloud and xMatters
See the kind of workflows teams build with ManageEngine ServiceDesk Plus Cloud and xMatters below — describe the exact one you want above and the Agent builds it on demand.
ManageEngine ServiceDesk Plus Cloud + xMatters
When a notification response is received in xMatters, update the ticket status in ManageEngine ServiceDesk Plus Cloud.
Document tracked software deployments in wiki pages
When a deployment is tracked in xMatters, automatically append release details to the corresponding product page in ManageEngine ServiceDesk Plus Cloud.
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Record captured software issues in central document tables
When a new issue is captured in xMatters, automatically add a record to the centralized bug database in ManageEngine ServiceDesk Plus Cloud.
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Log developer issues from document status changes
When a specification document status changes in ManageEngine ServiceDesk Plus Cloud, automatically create an issue in xMatters so engineers can start development.
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Browse the full workflow library →
Looking to achieve something else with ManageEngine ServiceDesk Plus Cloud and xMatters?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for ManageEngine ServiceDesk Plus Cloud and xMatters
Everything ManageEngine ServiceDesk Plus Cloud and xMatters can do inside a workflow — the triggers that start one and the actions that run when it fires.
ManageEngine ServiceDesk Plus Cloud Explore ManageEngine ServiceDesk Plus Cloud →
An IT help desk and asset management platform designed to streamline internal service desk requests and IT operations.
Knit's Integrations Agent builds ManageEngine ServiceDesk Plus Cloud's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against ManageEngine ServiceDesk Plus Cloud's API.
xMatters Explore xMatters →
An incident management software that automates IT workflow alerts and coordinates team responses during system outages.
TriggersTriggers when a notification is successfully delivered to a device.
Triggers when a person responds to a notification.
Triggers when an event status is updated to active. This is useful if you want to update another application as soon as xMatters starts to process a communication event.
Creates an event in xMatters
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about ManageEngine ServiceDesk Plus Cloud + xMatters
Is there a pre-built ManageEngine ServiceDesk Plus Cloud + xMatters automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches ManageEngine ServiceDesk Plus Cloud and xMatters's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built ManageEngine ServiceDesk Plus Cloud or xMatters connector?
No. The Agent works whether or not ManageEngine ServiceDesk Plus Cloud or xMatters already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why connect development platforms in xMatters to document tools in ManageEngine ServiceDesk Plus Cloud?
It automatically keeps release records and bug tables updated in ManageEngine ServiceDesk Plus Cloud while letting documentation status changes in ManageEngine ServiceDesk Plus Cloud generate software issues in xMatters.
Can deployment updates in xMatters update team documentation in ManageEngine ServiceDesk Plus Cloud?
Yes, whenever a deployment is tracked in xMatters, release details can automatically append text to release documentation pages in ManageEngine ServiceDesk Plus Cloud.