Mateo + ConnectWise Manage Integrations, Built by an AI Agent
Put Mateo + ConnectWise Manage to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Mateo and ConnectWise Manage
See the kind of workflows teams build with Mateo and ConnectWise Manage below — describe the exact one you want above and the Agent builds it on demand.
Mateo + ConnectWise Manage
When a new contact or ticket is created in ConnectWise Manage, sync the details into Mateo.
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Notify team channels about software bugs
When a new software issue is captured in ConnectWise Manage, automatically send a channel message in Mateo so developers can investigate quickly.
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Alert developers when deployments finish
When a code deployment is tracked in ConnectWise Manage, automatically send a direct message in Mateo to the release owner.
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Create development issues from chat mentions
When a team member is mentioned in a message in Mateo, automatically create a new issue in ConnectWise Manage to track the requested fix.
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Browse the full workflow library →
Looking to achieve something else with Mateo and ConnectWise Manage?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Mateo and ConnectWise Manage
Everything Mateo and ConnectWise Manage can do inside a workflow — the triggers that start one and the actions that run when it fires.
Mateo Explore Mateo →
Mateo is an omnichannel messaging platform that consolidates customer communication across WhatsApp, SMS, web chat, and social channels.
ActionsCreates a contact in hellomateo.
Updates a contact in hellomateo.
Formats a phone number as E.164.
Creates an immediate sendout for segments or recipients.
Sends a message using a hellomateo template.
ConnectWise Manage Explore ConnectWise Manage →
A professional services automation software that integrates business operations, ticketing, project tracking, and customer billing.
TriggersTriggers when a contact is created or updated.
Triggers when a new ticket note is created.
Triggers when a project is created or updated.
Triggers when a service ticket is created and/or updated.
Triggers when a new territory is created.
Upload a file and attach it to a record.
Creates a new company.
Creates a new contact.
Creates a new service desk or project ticket.
Create a service note or ticket note.
Updates an existing company.
Other Communication apps on Knit
Explore more Communication integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
360dialog
360dialog is an enterprise messaging platform that provides API access to the WhatsApp Business platform for customer communications.
Acquire
A unified customer engagement software that provides live chat, co-browsing, video calls, and messaging tools for support teams.
B2Chat
B2Chat is a multi-channel messaging platform that consolidates customer conversations from live chat and instant messaging into one platform.
Bettermode
An all-in-one customer community platform that enables brands to build interactive online forums and user communities.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
Bundeling
A private communication and networking platform that connects members within communities, sports clubs, and business organizations.
Carbon Voice
Carbon Voice is a voice messaging and team communication app designed for sending asynchronous voice notes and text messages.
Chatra
A live chat and messaging software designed for businesses to communicate with website visitors and customers.
Other IT Service Management apps on Knit
Explore more IT Service Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Action1
A cloud-based patch management and remote monitoring software that secures endpoint devices and software installations.
Alloy Navigator
An IT service management platform that provides asset tracking, help desk ticketing, and automated workflow solutions for IT teams.
Asset Panda
An asset tracking and inventory management platform designed to track physical assets, equipment, and tools.
Atera
Atera is an IT management and remote monitoring platform designed for IT departments and managed service providers.
Autotask
An IT business management platform that combines professional services automation, ticketing, resource scheduling, and customer management.
BOSSDesk
An IT service management platform that provides service desk ticketing, asset management, and workflow automation.
Docusnap365
Docusnap365 is an IT infrastructure inventory and documentation tool that automatically analyzes, visualizes, and reports on network environments.
Freshservice
An IT service management software that manages ticketing, asset inventory, server health, and system monitoring.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Mateo + ConnectWise Manage
Is there a pre-built Mateo + ConnectWise Manage automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Mateo and ConnectWise Manage's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Mateo or ConnectWise Manage connector?
No. The Agent works whether or not Mateo or ConnectWise Manage already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What are the benefits of linking ConnectWise Manage with Mateo?
Connecting ConnectWise Manage with Mateo keeps your technical team informed in real time by turning software alerts into instant chat messages and enabling quick task creation directly from chat discussions.
Can team messages automatically generate development tasks?
Yes, key chat interactions or user mentions in Mateo can automatically create new software issues in ConnectWise Manage so critical bugs aren't overlooked.