Mateo ConnectWise Manage

Alert developers when deployments finish

When a code deployment is tracked in ConnectWise Manage, automatically send a direct message in Mateo to the release owner.

Try:

See all Mateo + ConnectWise Manage integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Mateo Explore Mateo →

Triggers
New message posted

Fires when a new message is posted to a channel in Mateo.

New channel created

Fires when a new channel is created in Mateo.

Mentioned in a message

Fires when your team or a keyword is mentioned in Mateo.

New file shared

Fires when a new file is shared in Mateo.

Actions
Send channel message

Posts a message to a channel in Mateo.

Send direct message

Sends a direct message to a specific person in Mateo.

Add reaction

Reacts to a message in Mateo.

Invite user to channel

Adds a user to a channel in Mateo.

ConnectWise Manage Explore ConnectWise Manage →

Triggers
New ticket

Fires when a new ticket or incident is logged in ConnectWise Manage.

Ticket updated

Fires when a ticket or incident is updated in ConnectWise Manage.

New record

Fires when a new user, client or device record is added in ConnectWise Manage.

Actions
Create ticket

Creates a ticket or incident in ConnectWise Manage.

Update ticket

Updates an existing ticket or incident in ConnectWise Manage.

Add note

Adds a note to a ticket in ConnectWise Manage.

Notify team channels about software bugs When a new software issue is captured in ConnectWise Manage, automatically send a channel message in Mateo so developers can investigate quickly. See details
Create development issues from chat mentions When a team member is mentioned in a message in Mateo, automatically create a new issue in ConnectWise Manage to track the requested fix. See details

See all Mateo + ConnectWise Manage integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Alert developers when deployments finish” between Mateo and ConnectWise Manage?

Yes — describe it in the box above and Knit's Integrations Agent researches Mateo and ConnectWise Manage's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What are the benefits of linking ConnectWise Manage with Mateo?

Connecting ConnectWise Manage with Mateo keeps your technical team informed in real time by turning software alerts into instant chat messages and enabling quick task creation directly from chat discussions.

Can team messages automatically generate development tasks?

Yes, key chat interactions or user mentions in Mateo can automatically create new software issues in ConnectWise Manage so critical bugs aren't overlooked.

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