Mercury Connect + touchSMS Integrations
Put Mercury Connect + touchSMS to work with AI and enterprise-grade automation
Learn more about Mercury Connect integrations or talk to a human
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Workflows you can build between Mercury Connect and touchSMS
See the kind of workflows teams build with Mercury Connect and touchSMS below — describe the exact one you want above and the Agent builds it on demand.
Mercury Connect + touchSMS
When a new incoming SMS/MMS is received in touchSMS, sync the message to Mercury Connect.
Send text messages to newly created leads
When a new lead is created in Mercury Connect, automatically send a welcome SMS via touchSMS to establish immediate contact.
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Log inbound calls and missed calls in CRM
When an inbound call or missed call occurs in touchSMS, automatically log the activity on the contact's record in Mercury Connect.
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Dispatch text confirmations on won deals
When a deal is won in Mercury Connect, send an automated SMS via touchSMS to confirm details with the client.
See details
Browse the full workflow library →
Looking to achieve something else with Mercury Connect and touchSMS?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Mercury Connect and touchSMS
Everything Mercury Connect and touchSMS can do inside a workflow — the triggers that start one and the actions that run when it fires.
Mercury Connect Explore Mercury Connect →
Mercury Connect is a customer relationship management and broker software platform designed for mortgage professionals to manage loan applications.
TriggersTriggers when an opportunity is deleted.
Triggers when a person is deleted.
Triggers when an opportunity is created.
Triggers when a person is created.
Triggers when the opportunity status is updated.
Triggers when an opportunity is updated.
Creates a new person.
Updates an existing person.
Creates a new opportunity.
Attaches an existing person to an opportunity.
Updates an existing opportunity.
touchSMS Explore touchSMS →
touchSMS is an online text messaging service that provides bulk SMS sending, automated two-way messaging, and virtual mobile numbers.
TriggersTriggers when a new inbound SMS / MMS is received.
Automatically creates a new contact in touchSMS platform.
Send an MMS to a number
Sends a SMS to a single mobile number.
Other CRM apps on Knit
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10xCRM
10xCRM is a customer relationship management solution that helps sales teams organize contacts, track pipelines, and automate communications.
17hats
17hats is a business management and CRM software designed for solo entrepreneurs and small businesses to handle client workflows and invoicing.
1CRM
1CRM is an all-in-one customer relationship management solution for small and medium businesses to manage leads, orders, and service requests.
AccuLynx
AccuLynx is a dedicated roofing business management software designed to streamline contracting estimates, field management, lead tracking, and client communications.
Act!
Act! is a customer relationship management and marketing automation solution designed to manage sales pipelines, customer records, and communication histories.
Actionstep
Actionstep is a cloud-based law practice management platform that includes legal CRM, matter management, and billing tools.
Advyzon
Advyzon is an all-in-one financial advisor management platform combining client reporting, billing, document management, and CRM features.
Aesthetic Record EMR
Aesthetic Record EMR is an electronic medical records and practice management solution designed specifically for medical spas and aesthetic clinics.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Mercury Connect + touchSMS
Is there a pre-built Mercury Connect + touchSMS automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Mercury Connect and touchSMS's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Mercury Connect or touchSMS connector?
No. The Agent works whether or not Mercury Connect or touchSMS already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Mercury Connect and touchSMS help track phone communications?
Inbound calls, text messages, and missed calls handled in touchSMS can automatically log activities or update lead profiles directly inside Mercury Connect.
Can I automate text message follow-ups when deal stages change?
Yes, updating a deal stage in Mercury Connect can prompt touchSMS to send an automated SMS confirmation or message to the client.