Mews Trengo

Mews + Trengo Integrations, Built by an AI Agent

Put Mews + Trengo to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Mews and Trengo below — describe the exact one you want above and the Agent builds it on demand.

Mews + Trengo When an internal note is added to a ticket in Trengo, attach notes to guest profiles in Mews. See details
Open onboarding support tickets for newly closed deals When a deal is won in Mews, automatically create a ticket in Trengo so support engineers can initiate customer onboarding. See details
Log activity in CRM when customer tickets are created When a new ticket is created in Trengo, automatically log activity in Mews so account managers stay informed of open customer issues. See details
Update deal stages when critical support SLAs are breached If an SLA is breached in Trengo, automatically update the deal stage in Mews to alert sales leaders of potential account risks. See details

Browse the full workflow library →

Looking to achieve something else with Mews and Trengo?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Mews and Trengo

Everything Mews and Trengo can do inside a workflow — the triggers that start one and the actions that run when it fires.

Mews Explore Mews →

Mews is a cloud-based property management system designed to automate operations and guest experiences for hospitality businesses.

Triggers
New Accounting Item

Triggers when there is a new Accounting Item.

New Closed Bill

Triggers when there is a new closed bill.

New Company Event

Triggers when a new company is added.

New Customer Event

Triggers when the customer event occurs such as new customer is added or customer is updated.

New Reservation Event

Triggers when the reservation event occurs such as a new booking, check in or check out.

New Space Block Event

Triggers when space is out of order or house use space block.

Actions
Add Customer File

Attaches the specified file to the customer profile.

Create Reservation

Creates a reservation.

Add Reservation Companion

Adds a customer as a companion to the reservation. Succeeds only if there is space for the new companion (count of current companions is less than AdultCount + ChildCount).

Add Reservation Product

Adds a new product order of the specified product to the reservation.

Create Availability Block

Creates Availability Block, updates availability and rate price.

Create Company

Creates a Company.

Trengo Explore Trengo →

Trengo is an omnichannel customer service platform that consolidates communication channels into a shared inbox for team support.

Triggers
New Inbound Message

Triggers when an inbound message is created.

Ticket Label Added

Triggers when a label is added to a conversation.

New Internal Note

Triggers when an internal note is created.

New Outbound Message

Triggers when an outbound message is created.

Phone Call Ended

Triggers when a phone call has ended.

Phone Call Missed

Triggers when a phone call is missed.

Actions
Create a Contact

Creates a contact.

Log a Voice Call

Logs a Voice call in a ticket.

Send a Message

Sends a message to a contact.

Send a WhatsApp Message Template

This action will send a WhatsApp message template to a phone number

Trigger Journey

Triggers a pre-configured journey

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Customer Stories

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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Mews + Trengo

Is there a pre-built Mews + Trengo automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Mews and Trengo's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Mews or Trengo connector?

No. The Agent works whether or not Mews or Trengo already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What business advantages come from linking Mews and Trengo?

It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.

Can closing a deal automatically generate a ticket for customer success?

Yes, marking a deal as won in Mews can automatically generate a ticket in Trengo for implementation support.

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