When receive sms in Micropay, sync it to Tidio.

Forward incoming SMS messages received in Micropay directly into Tidio chat.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Micropay Explore Micropay →

Triggers

New inbound SMS

Fires when a new text message is received in Micropay.

New call

Fires when a new call comes in or out through Micropay.

Missed call

Fires when a call is missed in Micropay.

Call recording ready

Fires when a call recording finishes processing in Micropay.

Actions

Send an SMS or MMS

Sends a text message through Micropay.

Place an outbound call

Starts an outbound call via Micropay.

Create or update a contact

Creates or updates a contact in Micropay.

Send a voice message

Sends a recorded voice message via Micropay.

Tidio Explore Tidio →

Triggers

New ticket created

Fires when a new support ticket is created in Tidio.

Ticket status changed

Fires when a ticket's status changes in Tidio.

Ticket assigned

Fires when a ticket in Tidio is assigned to an agent.

SLA breached

Fires when a ticket in Tidio breaches its response SLA.

Actions

Create ticket

Creates a new ticket in Tidio.

Update ticket status

Updates a ticket's status in Tidio.

Assign ticket

Assigns a ticket in Tidio to an agent.

Add ticket comment

Posts an internal or public comment on a ticket in Tidio.

Create support tickets from missed calls When a call is missed in Micropay, automatically create a new support ticket in Tidio with caller information so an agent can respond. See details

Attach call recordings to existing support tickets When a new call recording becomes available in Micropay, add it as a private comment to the active customer ticket in Tidio. See details

Send text notifications when ticket updates occur When a ticket status is updated to resolved in Tidio, send an automated SMS update to the customer via Micropay confirming resolution. See details

See all Micropay + Tidio integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When receive sms in Micropay, sync it to Tidio.” between Micropay and Tidio?

Yes — describe it in the box above and Knit's Integrations Agent researches Micropay and Tidio's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does Micropay integration handle missed customer calls in Tidio?

Whenever a customer call goes unanswered in Micropay, a high-priority ticket is automatically generated in Tidio with call details for prompt follow-up.

Can support agents send text messages directly through ticket updates?

Yes, when an agent updates or reassigns a ticket in Tidio, an automated text notification can be dispatched to the customer via Micropay.