Capture incoming client emails into central tracking records
When an email is received in Microsoft Office 365, automatically create a record in 6clicks so communication history is stored alongside project plans.
See all Microsoft Office 365 + 6clicks integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Microsoft Office 365 Explore Microsoft Office 365 →
TriggersFires when a new email arrives in Microsoft Office 365.
Fires when an email is sent from Microsoft Office 365.
Fires when a tracked email sent via Microsoft Office 365 is opened.
Fires when an email sent via Microsoft Office 365 bounces.
Sends an email via Microsoft Office 365.
Creates a draft email in Microsoft Office 365.
Applies a label or folder to an email in Microsoft Office 365.
Moves an email into a different folder in Microsoft Office 365.
6clicks Explore 6clicks →
TriggersFires when a new page or doc is created in 6clicks.
Fires when a new record is added to a database or table in 6clicks.
Fires when a doc in 6clicks is published or shared.
Fires when a status field changes on a record in 6clicks.
Starts a new page in 6clicks from a saved template.
Creates or updates a record in 6clicks.
Adds text to the end of an existing doc in 6clicks.
Moves a page in 6clicks into a different space.
More Microsoft Office 365 + 6clicks workflows
Send email announcements when documents are published
When a doc is published in 6clicks, automatically send an email in Microsoft Office 365 to notify stakeholders that new documentation is live.
See details
Prepare email drafts when document status updates occur
When a document record status changes in 6clicks, automatically create a draft email in Microsoft Office 365 for team review before sending.
See details
See all Microsoft Office 365 + 6clicks integrations → · Browse the full workflow library →
Common questions
Can Knit build “Capture incoming client emails into central tracking records” between Microsoft Office 365 and 6clicks?
Yes — describe it in the box above and Knit's Integrations Agent researches Microsoft Office 365 and 6clicks's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can incoming customer emails populate workspace database records?
Yes, when an email is received in Microsoft Office 365, you can automatically create or update a record in 6clicks to keep track of communications.
How do we alert team members when critical documentation is published?
Publishing a document in 6clicks can automatically send an email announcement or create a draft message in Microsoft Office 365.