Microsoft Office 365 touchSMS

Microsoft Office 365 + touchSMS Integrations

Put Microsoft Office 365 + touchSMS to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Microsoft Office 365 and touchSMS below — describe the exact one you want above and the Agent builds it on demand.

Microsoft Office 365 + touchSMS When a new incoming SMS/MMS is received in touchSMS, log message content to Office 365.
Send SMS alerts when emails bounce When an urgent email bounces in Microsoft Office 365, automatically send a text message via touchSMS to request updated contact details. See details
Send email summaries for missed phone calls When a call is missed in touchSMS, send an email alert in Microsoft Office 365 so your team can quickly follow up. See details
Create draft follow-up emails when text messages arrive When a customer sends a new inbound text in touchSMS, automatically create a labeled email draft in Microsoft Office 365 for formal response. See details

Browse the full workflow library →

Looking to achieve something else with Microsoft Office 365 and touchSMS?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Microsoft Office 365 and touchSMS

Everything Microsoft Office 365 and touchSMS can do inside a workflow — the triggers that start one and the actions that run when it fires.

Microsoft Office 365 Explore Microsoft Office 365 →

Microsoft Office 365 is a cloud-based productivity suite providing access to email, document creation, cloud storage, and enterprise collaboration applications.

Knit's Integrations Agent builds Microsoft Office 365's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Microsoft Office 365's API.

touchSMS Explore touchSMS →

touchSMS is an online text messaging service that provides bulk SMS sending, automated two-way messaging, and virtual mobile numbers.

Triggers
New Incoming SMS / MMS

Triggers when a new inbound SMS / MMS is received.

Actions
Create Contact

Automatically creates a new contact in touchSMS platform.

Send MMS

Send an MMS to a number

Send SMS

Sends a SMS to a single mobile number.

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FAQ

Common questions about Microsoft Office 365 + touchSMS

Is there a pre-built Microsoft Office 365 + touchSMS automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Microsoft Office 365 and touchSMS's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Microsoft Office 365 or touchSMS connector?

No. The Agent works whether or not Microsoft Office 365 or touchSMS already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why combine Microsoft Office 365 and touchSMS?

Combining email and SMS ensures critical messages get seen promptly by switching channels if an email bounces or a call is missed.

Can an incoming call generate an email?

Yes, missed calls or available voice recordings in touchSMS can automatically generate email notifications or drafts in Microsoft Office 365.

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