MiniCRM + TOPdesk Integrations
Put MiniCRM + TOPdesk to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between MiniCRM and TOPdesk
See the kind of workflows teams build with MiniCRM and TOPdesk below — describe the exact one you want above and the Agent builds it on demand.
MiniCRM + TOPdesk
When a card is updated in MiniCRM, sync ticket or card details to TOPdesk.
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Create a client when a deal is won
When a deal closes in MiniCRM, create the client and its main contact in TOPdesk.
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Log tickets on the customer record
When a new ticket is logged in TOPdesk, add an activity to the matching company in MiniCRM.
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Keep contact details in sync
When a contact is updated in MiniCRM, update the matching requester or client user in TOPdesk.
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Browse the full workflow library →
Looking to achieve something else with MiniCRM and TOPdesk?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for MiniCRM and TOPdesk
Everything MiniCRM and TOPdesk can do inside a workflow — the triggers that start one and the actions that run when it fires.
MiniCRM Explore MiniCRM →
A customer relationship management system that helps small and medium businesses organize leads, sales, and customer communications.
TriggersTriggers when a new card (e.g. customer, invoice or project) is created in the selected module.
Triggers when a new contact is created in MiniCRM.
Triggers when a card in the selected module is updated, including status changes and supported card field changes.
Triggers when a contact is updated.
Creates a new card in the selected Module
Creates a new contact
Updates a card's status in MiniCRM
Updates a single data field in the selected card.
Updates a contact in MiniCRM
TOPdesk Explore TOPdesk →
An IT service management software that manages incident tickets, IT asset inventories, and facility service desk operations.
TriggersTriggers when a new Major Incident is created.
Triggers when a new first line incident is created.
Triggers when a new incident is created.
Triggers when a new second line incident is created.
Triggers when an Incident is updated.
Create an incident
Update incident by number
Other CRM apps on Knit
Explore more CRM integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10xCRM
10xCRM is a customer relationship management solution that helps sales teams organize contacts, track pipelines, and automate communications.
17hats
17hats is a business management and CRM software designed for solo entrepreneurs and small businesses to handle client workflows and invoicing.
1CRM
1CRM is an all-in-one customer relationship management solution for small and medium businesses to manage leads, orders, and service requests.
ABC GymSales
ABC GymSales is a sales automation and lead management tool designed specifically for health clubs and commercial fitness centers.
AccuLynx
AccuLynx is a dedicated roofing business management software designed to streamline contracting estimates, field management, lead tracking, and client communications.
Act!
Act! is a customer relationship management and marketing automation solution designed to manage sales pipelines, customer records, and communication histories.
Actionstep
Actionstep is a cloud-based law practice management platform that includes legal CRM, matter management, and billing tools.
Active Knocker
Active Knocker is a canvassing and door-to-door sales management software designed to track field reps and leads.
Other IT Service Management apps on Knit
Explore more IT Service Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Action1
A cloud-based patch management and remote monitoring software that secures endpoint devices and software installations.
Asset Panda
An asset tracking and inventory management platform designed to track physical assets, equipment, and tools.
Atera
Atera is an IT management and remote monitoring platform designed for IT departments and managed service providers.
Autotask
An IT business management platform that combines professional services automation, ticketing, resource scheduling, and customer management.
Cheqroom
Cheqroom is an equipment tracking and scheduling software that manages reservations, asset checkouts, and inventory maintenance.
ConnectWise Manage
A professional services automation software that integrates business operations, ticketing, project tracking, and customer billing.
Docusnap365
Docusnap365 is an IT infrastructure inventory and documentation tool that automatically analyzes, visualizes, and reports on network environments.
EZOfficeInventory
EZOfficeInventory is an asset tracking platform that helps organizations manage, maintain, and track equipment and inventory across locations.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about MiniCRM + TOPdesk
Is there a pre-built MiniCRM + TOPdesk automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches MiniCRM and TOPdesk's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built MiniCRM or TOPdesk connector?
No. The Agent works whether or not MiniCRM or TOPdesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why connect a CRM to an IT service management tool?
For managed service providers and internal IT teams, MiniCRM holds the customer relationship while TOPdesk holds the tickets. Linking them keeps both views of the same client in step.
Can a closed deal create a client in the service desk?
Yes. When a deal is won in MiniCRM, you can create the matching client or requester in TOPdesk so support can start straight away.