Forward direct mentions to primary chat platform
When a user is mentioned in a conversation in Gupshup, automatically send a direct message to their primary inbox in MSG91 so they never miss an update.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
MSG91 Explore MSG91 →
TriggersFires when a new message is posted to a channel in MSG91.
Fires when a new channel is created in MSG91.
Fires when your team or a keyword is mentioned in MSG91.
Fires when a new file is shared in MSG91.
Posts a message to a channel in MSG91.
Sends a direct message to a specific person in MSG91.
Reacts to a message in MSG91.
Adds a user to a channel in MSG91.
Gupshup Explore Gupshup →
TriggersFires when a new message is posted to a channel in Gupshup.
Fires when a new channel is created in Gupshup.
Fires when your team or a keyword is mentioned in Gupshup.
Fires when a new file is shared in Gupshup.
Posts a message to a channel in Gupshup.
Sends a direct message to a specific person in Gupshup.
Reacts to a message in Gupshup.
Adds a user to a channel in Gupshup.
More MSG91 + Gupshup workflows
Cross-post channel messages between platforms
When a message is posted in a shared team channel in MSG91, automatically mirror and send the same message to a designated channel in Gupshup.
See details
Sync shared files across messaging tools
Whenever a file is shared within a group discussion in MSG91, automatically upload and send that file to the linked channel in Gupshup.
See details
See all MSG91 + Gupshup integrations → · Browse the full workflow library →
Common questions
Can Knit build “Forward direct mentions to primary chat platform” between MSG91 and Gupshup?
Yes — describe it in the box above and Knit's Integrations Agent researches MSG91 and Gupshup's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why would an organization connect two different messaging platforms?
Connecting MSG91 and Gupshup allows departments or external partners operating on different communication apps to seamlessly exchange messages and files without switching tools.
Can channel messages sent in one messaging app mirror into another?
Yes, messages and announcements posted in a specific channel in MSG91 can be automatically forwarded and displayed in a corresponding channel in Gupshup.