MSG91 Gupshup

Forward missed call alerts via backup text messages

When a missed call occurs in MSG91, automatically send an SMS from Gupshup to notify team members or confirm receipt with the caller.

Try:

See all MSG91 + Gupshup integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

MSG91 Explore MSG91 →

Triggers
New inbound SMS

Fires when a new text message is received in MSG91.

New call

Fires when a new call comes in or out through MSG91.

Missed call

Fires when a call is missed in MSG91.

Call recording ready

Fires when a call recording finishes processing in MSG91.

Actions
Send an SMS or MMS

Sends a text message through MSG91.

Place an outbound call

Starts an outbound call via MSG91.

Create or update a contact

Creates or updates a contact in MSG91.

Send a voice message

Sends a recorded voice message via MSG91.

Gupshup Explore Gupshup →

Triggers
New inbound SMS

Fires when a new text message is received in Gupshup.

New call

Fires when a new call comes in or out through Gupshup.

Missed call

Fires when a call is missed in Gupshup.

Call recording ready

Fires when a call recording finishes processing in Gupshup.

Actions
Send an SMS or MMS

Sends a text message through Gupshup.

Place an outbound call

Starts an outbound call via Gupshup.

Create or update a contact

Creates or updates a contact in Gupshup.

Send a voice message

Sends a recorded voice message via Gupshup.

Sync contact records across business communications channels When a new inbound SMS is received in Gupshup, automatically create or update a contact profile in MSG91 to keep customer address books identical. See details
Send secondary voice messages after completed recordings When a call recording is ready in MSG91, automatically send a voice message in Gupshup to follow up on secondary service lines. See details

See all MSG91 + Gupshup integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Forward missed call alerts via backup text messages” between MSG91 and Gupshup?

Yes — describe it in the box above and Knit's Integrations Agent researches MSG91 and Gupshup's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect two different phone and SMS platforms?

Linking MSG91 with Gupshup lets teams bridge separate communication systems, cross-notify staff about missed calls, and keep contact records consistent across carriers.

Can I automatically send texts from one platform when calls are missed on another?

Yes, a missed call detected in MSG91 can immediately instruct Gupshup to dispatch an automated text reply.

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