Okta + Intercom Integrations
Put Okta + Intercom to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Okta and Intercom
See the kind of workflows teams build with Okta and Intercom below — describe the exact one you want above and the Agent builds it on demand.
Okta + Intercom
When a user event happens in Okta, update the user profile attributes in Intercom.
Raise support tickets for critical security incidents
When a new security event occurs in Okta, automatically create a ticket in Intercom so the IT team can investigate immediately.
See details
Provision user group access upon ticket resolution
When an access request ticket status changes in Intercom, automatically add the user to the appropriate group in Okta.
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Deactivate user accounts from offboarding tickets
When an employee offboarding ticket is assigned in Intercom, automatically deactivate that user account in Okta to maintain security compliance.
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Browse the full workflow library →
Looking to achieve something else with Okta and Intercom?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Okta and Intercom
Everything Okta and Intercom can do inside a workflow — the triggers that start one and the actions that run when it fires.
Okta Explore Okta →
Okta is an identity and access management platform providing secure single sign-on and user authentication capabilities.
TriggersTriggers on a new event.
Activate a user from Okta
Assigns a user to an Okta group.
Deactivate a user from Okta
Suspend a user from Okta
Removes a user from an Okta group.
Creates a user without credentials, and sends them an e-mail with an account creation prompt.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
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ChainRecorder
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Detectify
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DNSFilter
DNSFilter is a cloud-based DNS security solution that protects organizations against malware, phishing attacks, and inappropriate web content.
Envoy for Visitors
Envoy for Visitors is a visitor management system that automates guest sign-ins, host notifications, and workplace security compliance.
Google Workspace Admin
Google Workspace Admin is an administration console for managing users, security policies, and domain settings across Google Workspace.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Okta + Intercom
Is there a pre-built Okta + Intercom automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Okta and Intercom's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Okta or Intercom connector?
No. The Agent works whether or not Okta or Intercom already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does integrating identity management with a ticketing system streamline IT operations?
It ensures security events in Okta create actionable tickets in Intercom, while approved IT tickets in Intercom automatically handle user provisioning and account deactivation in Okta.
Can ticket status updates in Intercom automatically change user permissions in Okta?
Yes, resolving or updating support tickets in Intercom can assign roles, add users to groups, or deactivate user accounts in Okta.