When new sms is received in Onoff Business, sync it to Agents.

When a new SMS is received in Onoff Business, route the text details to AI Agents for processing.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Onoff Business Explore Onoff Business →

Triggers

New inbound SMS

Fires when a new text message is received in Onoff Business.

New call

Fires when a new call comes in or out through Onoff Business.

Missed call

Fires when a call is missed in Onoff Business.

Call recording ready

Fires when a call recording finishes processing in Onoff Business.

Actions

Send an SMS or MMS

Sends a text message through Onoff Business.

Place an outbound call

Starts an outbound call via Onoff Business.

Create or update a contact

Creates or updates a contact in Onoff Business.

Send a voice message

Sends a recorded voice message via Onoff Business.

Agents Explore Agents →

Triggers

Agent run completed

Fires when an Agents agent finishes a task or run.

Call or conversation completed

Fires when an Agents agent finishes a call or conversation.

Lead qualified by agent

Fires when an Agents agent marks a lead qualified.

Actions

Run an agent or tool

Triggers an Agents agent or tool with a set of inputs.

Start an outbound call

Has an Agents agent place an outbound call.

Add a lead to a campaign

Adds a lead to an outreach campaign in Agents.

Text newly qualified leads automatically When Agents successfully qualifies a prospect, instantly send them a personalized text message through Onoff Business to schedule next steps. See details

Process incoming text messages with AI When a customer sends an SMS to Onoff Business, run an agent in Agents to analyze the inquiry and generate an appropriate response. See details

Save conversation outcomes to phone contact records After an AI conversation finishes in Agents, automatically update the corresponding contact details in Onoff Business with key notes from the call. See details

See all Onoff Business + Agents integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When new sms is received in Onoff Business, sync it to Agents.” between Onoff Business and Agents?

Yes — describe it in the box above and Knit's Integrations Agent researches Onoff Business and Agents's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What are the benefits of integrating Agents with Onoff Business?

Linking Agents and Onoff Business allows you to automate phone calls and SMS messaging based on AI interactions, ensuring prospects receive immediate touchpoints.

Can AI agents handle responses to incoming text messages?

Yes, when an inbound text arrives in Onoff Business, Agents can evaluate the message and run automated follow-up steps immediately.