Auto-resolve linked issues upon deployment
When a successful deployment is tracked in PagerDuty, automatically set the associated issue to resolved in ConnectWise Manage.
See all PagerDuty + ConnectWise Manage integrations or talk to a human
Google for Startups AcceleratorHow Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
PagerDuty Explore PagerDuty →
TriggersFires when a monitor or check in PagerDuty raises an alert.
Fires when an incident is opened or updated in PagerDuty.
Fires when a monitored site, service or alarm in PagerDuty changes state.
Opens a new incident or alert in PagerDuty.
Acknowledges an open incident in PagerDuty.
Resolves an incident in PagerDuty.
ConnectWise Manage Explore ConnectWise Manage →
TriggersFires when a new ticket or incident is logged in ConnectWise Manage.
Fires when a ticket or incident is updated in ConnectWise Manage.
Fires when a new user, client or device record is added in ConnectWise Manage.
Creates a ticket or incident in ConnectWise Manage.
Updates an existing ticket or incident in ConnectWise Manage.
Adds a note to a ticket in ConnectWise Manage.
More PagerDuty + ConnectWise Manage workflows
See all PagerDuty + ConnectWise Manage integrations → · Browse the full workflow library →
Enterprise-grade security
Common questions
Can Knit build “Auto-resolve linked issues upon deployment” between PagerDuty and ConnectWise Manage?
Yes — describe it in the box above and Knit's Integrations Agent researches PagerDuty and ConnectWise Manage's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why sync two different developer tools together?
Cross-team collaboration often requires mirroring issues or status changes from an internal tracker in PagerDuty over to a partner platform in ConnectWise Manage.
Will resolving a bug in one platform automatically close it in the other?
Yes, updates like status changes or issue resolutions in PagerDuty can automatically update and resolve corresponding items in ConnectWise Manage.