PagerDuty + ConnectWise Manage Integrations
Put PagerDuty + ConnectWise Manage to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between PagerDuty and ConnectWise Manage
See the kind of workflows teams build with PagerDuty and ConnectWise Manage below — describe the exact one you want above and the Agent builds it on demand.
PagerDuty + ConnectWise Manage
When a contact is created or updated in ConnectWise Manage, update user on-call contacts in PagerDuty.
Log technical issues directly to deal activities
When a new issue is captured in PagerDuty, automatically log an activity in ConnectWise Manage so account managers stay informed about bugs affecting their accounts.
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Turn sales milestones into engineering onboarding tasks
When a deal stage changes in ConnectWise Manage, automatically create a new issue in PagerDuty to notify developers to start implementation.
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Update sales deal stages when releases launch
When a successful deployment is tracked in PagerDuty, automatically update the deal stage in ConnectWise Manage to keep revenue teams aligned on product deliveries.
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Browse the full workflow library →
Looking to achieve something else with PagerDuty and ConnectWise Manage?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for PagerDuty and ConnectWise Manage
Everything PagerDuty and ConnectWise Manage can do inside a workflow — the triggers that start one and the actions that run when it fires.
PagerDuty Explore PagerDuty →
An incident response platform that monitors IT systems, sends real-time alerts, and orchestrates operational workflows for engineering teams.
Knit's Integrations Agent builds PagerDuty's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against PagerDuty's API.
ConnectWise Manage Explore ConnectWise Manage →
A professional services automation software that integrates business operations, ticketing, project tracking, and customer billing.
TriggersTriggers when a contact is created or updated.
Triggers when a new ticket note is created.
Triggers when a project is created or updated.
Triggers when a service ticket is created and/or updated.
Triggers when a new territory is created.
Upload a file and attach it to a record.
Creates a new company.
Creates a new contact.
Creates a new service desk or project ticket.
Create a service note or ticket note.
Updates an existing company.
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about PagerDuty + ConnectWise Manage
Is there a pre-built PagerDuty + ConnectWise Manage automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches PagerDuty and ConnectWise Manage's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built PagerDuty or ConnectWise Manage connector?
No. The Agent works whether or not PagerDuty or ConnectWise Manage already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why should I integrate my developer tool with my CRM?
Connecting PagerDuty to ConnectWise Manage helps sales and engineering align by automatically keeping deal records updated with deployment status and critical software issues.
Can changes in sales deal stages automatically create technical tasks?
Yes, when a deal stage updates in ConnectWise Manage, you can automatically create an issue in PagerDuty to kick off client onboarding or custom engineering work.