Log activity in CRM when task comments are added

When a comment is added to a client task in ProjectManager, automatically log the activity in Autotask on the customer record.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

ProjectManager Explore ProjectManager →

Triggers

New task created

Fires when a new task or card is created in ProjectManager.

Task completed

Fires when a task in ProjectManager is marked complete.

Due date approaching

Fires when a task's due date in ProjectManager is coming up.

Comment added

Fires when a comment is added to a task in ProjectManager.

Actions

Create task

Creates a new task in ProjectManager.

Update task

Updates a task's status or assignee in ProjectManager.

Add comment

Posts a comment on a task in ProjectManager.

Move task

Moves a task in ProjectManager to a different board or list.

Autotask Explore Autotask →

Triggers

New lead created

Fires when a new lead or contact is created in Autotask.

Deal stage changed

Fires when a deal moves to a new stage in Autotask.

Deal won

Fires when a deal is marked won in Autotask.

Contact updated

Fires when a field on a contact changes in Autotask.

Actions

Create or update contact

Creates or updates a contact in Autotask.

Create deal

Creates a new deal in Autotask.

Update deal stage

Moves a deal to a new stage in Autotask.

Log activity

Logs a call, email, or note against a record in Autotask.

Generate project tasks when deals are won When a deal is won in Autotask, automatically create a project task in ProjectManager to kick off client onboarding. See details

Update CRM deal stages when project tasks complete When a milestone task is completed in ProjectManager, automatically update the deal stage in Autotask to keep sales reps informed. See details

See all ProjectManager + Autotask integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log activity in CRM when task comments are added” between ProjectManager and Autotask?

Yes — describe it in the box above and Knit's Integrations Agent researches ProjectManager and Autotask's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting ProjectManager and Autotask help sales and delivery teams?

It bridges revenue and fulfillment, automatically converting won deals into project work and keeping sales reps updated on project status.

Can deal changes in Autotask automatically spin up project tasks?

Yes, when a deal is won or changes stages in Autotask, you can instantly create initial project tasks in ProjectManager.