respond.io Yay.com

respond.io + Yay.com Integrations, Built by an AI Agent

Put respond.io + Yay.com to work with AI and enterprise-grade automation

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See the kind of workflows teams build with respond.io and Yay.com below — describe the exact one you want above and the Agent builds it on demand.

respond.io + Yay.com When a call is answered in Yay.com, update the customer conversation in respond.io. See details
Forward missed call alerts via backup text messages When a missed call occurs in respond.io, automatically send an SMS from Yay.com to notify team members or confirm receipt with the caller. See details
Sync contact records across business communications channels When a new inbound SMS is received in Yay.com, automatically create or update a contact profile in respond.io to keep customer address books identical. See details
Send secondary voice messages after completed recordings When a call recording is ready in respond.io, automatically send a voice message in Yay.com to follow up on secondary service lines. See details

Browse the full workflow library →

Looking to achieve something else with respond.io and Yay.com?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for respond.io and Yay.com

Everything respond.io and Yay.com can do inside a workflow — the triggers that start one and the actions that run when it fires.

respond.io Explore respond.io →

respond.io is a customer conversation management platform that unifies messaging channels into a single inbox for sales and support.

Triggers
Call Ended

Triggers when a Call is ended.

Contact Assignee Updated

Triggers when the assignee of a Contact is updated.

Contact Tag Updated

Triggers when Tag(s) are removed or added on a Contact.

Contact Updated

Triggers when any Contact Fields of a Contact are updated.

Conversation Closed

Triggers when a conversation is closed.

Conversation Opened

Triggers when a conversation is opened.

Actions
Add Comment

Adds a comment to a conversation.

Add Space Tag

Adds space tag

Add Tags

Adds Tag(s) for a Contact

Create Contact

Creates a Contact. Leave the contact field empty if you want to store an empty value. It is highly recommended to add a delay before executing a new action after creating a new contact, as processing time is required.

Create Custom Field

Creates a Custom Field.

Create or Update Contact

Creates or updates a Contact. Leave the contact field empty if you want to store an empty value or remain the existing value. It is highly recommended to add a delay before executing a new action after creating a new contact, as processing time is required.

Yay.com Explore Yay.com →

Yay.com is a cloud voice-over-IP business phone system offering call management, virtual numbers, and unified voice communications.

Triggers
Call Answered

Triggers when a call is answered.

Call Ended

Triggers when a call ends.

New Call

Triggers when a new call is created.

Voicemail Notify

Triggers when a new voicemail is created.

Actions
Call Phone Number

Call a phone number using a number you provide

Create Contact

Creates a contact in the phone book

Update Contact

Update a contact that you've searched for

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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

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FAQ

Common questions about respond.io + Yay.com

Is there a pre-built respond.io + Yay.com automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches respond.io and Yay.com's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built respond.io or Yay.com connector?

No. The Agent works whether or not respond.io or Yay.com already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect two different phone and SMS platforms?

Linking respond.io with Yay.com lets teams bridge separate communication systems, cross-notify staff about missed calls, and keep contact records consistent across carriers.

Can I automatically send texts from one platform when calls are missed on another?

Yes, a missed call detected in respond.io can immediately instruct Yay.com to dispatch an automated text reply.

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