Sync contact records across business communications channels
When a new inbound SMS is received in Yay.com, automatically create or update a contact profile in respond.io to keep customer address books identical.
See all respond.io + Yay.com integrations or talk to a human
4.9/5 on G2·
Google for Startups Accelerator
How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
respond.io Explore respond.io →
TriggersFires when a new text message is received in respond.io.
Fires when a new call comes in or out through respond.io.
Fires when a call is missed in respond.io.
Fires when a call recording finishes processing in respond.io.
Sends a text message through respond.io.
Starts an outbound call via respond.io.
Creates or updates a contact in respond.io.
Sends a recorded voice message via respond.io.
Yay.com Explore Yay.com →
TriggersFires when a new text message is received in Yay.com.
Fires when a new call comes in or out through Yay.com.
Fires when a call is missed in Yay.com.
Fires when a call recording finishes processing in Yay.com.
Sends a text message through Yay.com.
Starts an outbound call via Yay.com.
Creates or updates a contact in Yay.com.
Sends a recorded voice message via Yay.com.
More respond.io + Yay.com workflows
Forward missed call alerts via backup text messages
When a missed call occurs in respond.io, automatically send an SMS from Yay.com to notify team members or confirm receipt with the caller.
See details
Send secondary voice messages after completed recordings
When a call recording is ready in respond.io, automatically send a voice message in Yay.com to follow up on secondary service lines.
See details
See all respond.io + Yay.com integrations → · Browse the full workflow library →
Common questions
Can Knit build “Sync contact records across business communications channels” between respond.io and Yay.com?
Yes — describe it in the box above and Knit's Integrations Agent researches respond.io and Yay.com's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why connect two different phone and SMS platforms?
Linking respond.io with Yay.com lets teams bridge separate communication systems, cross-notify staff about missed calls, and keep contact records consistent across carriers.
Can I automatically send texts from one platform when calls are missed on another?
Yes, a missed call detected in respond.io can immediately instruct Yay.com to dispatch an automated text reply.