Convert webinar registrants into CRM contacts

When a user registers for an event in RingCentral Webinar, automatically create or update their contact profile in Smokeball so sales can follow up.

Try:

See all RingCentral Webinar + Smokeball integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

RingCentral Webinar Explore RingCentral Webinar →

Triggers

New webinar registration

Fires when someone registers for a webinar in RingCentral Webinar.

Attendee joined

Fires when a registrant joins a live webinar in RingCentral Webinar.

Attendee missed the webinar

Fires when a registrant does not attend a webinar in RingCentral Webinar.

Actions

Registers someone for a webinar in RingCentral Webinar.

Create or update a session

Creates or updates a webinar session in RingCentral Webinar.

Add tags to a registrant

Tags a registrant's record in RingCentral Webinar.

Smokeball Explore Smokeball →

Triggers

Case added or updated

Fires when a case or matter is opened or updated in Smokeball.

New lead

Fires when a new client lead is added in Smokeball.

Invoice issued

Fires when a client invoice is issued in Smokeball.

Actions

Create matter

Opens a new case or matter in Smokeball.

Create contact

Adds a client, company or contact in Smokeball.

Create time entry

Logs billable time against a matter in Smokeball.

Register VIP prospects for live webinars When a deal reaches a specific pipeline stage in Smokeball, automatically register the primary contact for an upcoming session in RingCentral Webinar. See details

Log missed webinar attendance on contact records When an invitee misses a live presentation in RingCentral Webinar, record an activity in Smokeball so account managers know to send the recording. See details

See all RingCentral Webinar + Smokeball integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Convert webinar registrants into CRM contacts” between RingCentral Webinar and Smokeball?

Yes — describe it in the box above and Knit's Integrations Agent researches RingCentral Webinar and Smokeball's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I automatically register high-value CRM leads for an upcoming webinar?

Yes, whenever a deal stage changes or a new lead is created in Smokeball, you can automatically sign that contact up for a session in RingCentral Webinar.

How do sales reps know if a prospect actually attended a session?

When someone joins or misses an event in RingCentral Webinar, an activity or note is logged directly on their contact profile in Smokeball.