Save captured chat leads into survey forms
When a chatbot captures a lead in GAIL, automatically add them as a respondent in SALT to begin a formal onboarding survey.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
SALT Explore SALT →
TriggersFires when a form is submitted in SALT.
Fires when a respondent finishes a survey in SALT.
Fires when an existing response is edited in SALT.
Creates or updates a form or survey in SALT.
Looks up a specific form response in SALT.
Adds a respondent or contact to a form in SALT.
GAIL Explore GAIL →
TriggersFires when a new chat or conversation begins in GAIL.
Fires when GAIL captures a lead during a conversation.
Fires when GAIL escalates a conversation to a human.
Sends a message to a user through GAIL.
Asks GAIL a question against its knowledge base and returns the answer.
Uses GAIL to summarize a chat transcript.
Opens a support ticket from an GAIL conversation.
More SALT + GAIL workflows
Summarize survey feedback using AI
When a customer completes a survey in SALT, automatically pass the submission to GAIL to generate a conversation summary for your team.
See details
Send chatbot follow-up messages after form submissions
When a new form response is received in SALT, instruct GAIL to send a personalized chat message to the submitter.
See details
See all SALT + GAIL integrations → · Browse the full workflow library →
Common questions
Can Knit build “Save captured chat leads into survey forms” between SALT and GAIL?
Yes — describe it in the box above and Knit's Integrations Agent researches SALT and GAIL's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can AI chatbots act on completed surveys?
Yes, when a customer submits a response in SALT, GAIL can automatically summarize the feedback or send a follow-up chat message to address their concerns.
How does chat lead capture work with forms and surveys?
When a chatbot captures a new lead in GAIL, you can automatically create a respondent record or update entry details in SALT.